Dripshipper: Coffee & Tea

Joined recently (Jan2021?) and not the easiest App but easy enough to setup Custom Label and product in store. Cons-- I do not like how the product image posts in Shopify (you will see --very low-end presentation). Cust.Srvc is decent to horrible range -- 3x sent emails, questions, comments and always get short msg's back.. sometimes not even fully addressing my questions. Is this because i am on lowest paid plan? So cust.Srvc increases with price you pay per month? Anyway, tried 4 different coffee blends so far and not thrilled with any -- i am used to Peets or Philz brands (and Starbucks Decaf Medium blend) and they all have so much better flavor/after-tastes than these blends rec'd... i open a bag of Peets or Philz beans and i still see oils glistening on beans/bag.... bags i rec'd (both Sample ones and regular ones) are fairly dry . i want my customers to LOVE products we carry so we are struggling on keeping this or not.... great great idea and love the app will tie into Shopify (for ease) .... but product flavor, cust.srvc and high pricing seem like this will not be well rec'd long term. So probably going to Drop this product so Let me know if anyone knows another Drop Shipper coffee supplier ! Thanks!

So far great app. Easy to use and support is top notch. I would recommend this product so try it out.

Absolutely a bad experience. I paid $18.00 for a logo that was never completed. Cannot seem to get in touch with anyone at this point. Even Dan, the founder emailed me and I couldn't get back to him (undeliverable). Samples that I ordered took 2 wks to get here. Customer service is lacking in that more detail is needed than just ref a tutorial. Product cost is excessive. A little better communication here would go a long way

There is a reason they are leading the food chain in coffee dropshipping—fast, easy to use, communicative, and price. We look forward to a long relationship, and so should you!

I would not do business with them. They will secretly charge your card and send an email saying a customer just orderd. They did this to me even though i did not have single product in the store yet and the store also was not open for customers to browse or purchase. They did refund me but could not answer as to why this happend, i do not trust them very poor.

The worst experience I’ve ever had with a company. Any and every name I chose was not allowed. When asked why they said it sounded similar to other businesses. I tried three different names and wasted a lot of time on this.. horrible experience! I do not recommend!

The chat support has been very helpful. My shopify partner created a website with many bugs that I am now fixing and many questions unanswered. The chat support has always helped me. Even Mr Doughty (owner) reached out to me if I wanted help. I absolutely will accept any help I can get since I am on my own now. Lets hope once I start marketing the sales will hit the fan.

I used this app to startup my online coffee business, def would be tough for anyone to make money using this service though as you must pay $10.77 and hope to sell 12oz of coffee for $15 -$17. And a pound for $15+ which you'll be lucky to sell for anything above $18. In my opinion they provide great service and great to help you get started, but not feasible for long term businesses. Plus $25 monthly fee on top of paying 75% of your profits to them. Look elsewhere before getting started and compare prices. Overall im happy with my experiences so far but the prices are just way to high.

You cant compete with establish Coffee Roasters. Their price are the same as yours but their product presentation is far superior. That is because you cannot customized your packaging without spending big. The free packaging does not look good i guarantee you that. Customer Support is not the worst but it does not feel they want you to succeed in this business. In conclusion if your not willing to spend money in this business, just stay away.. you will not succeed.

Simple process. Fast shipping. The coffee is a little pricey according to my friends and family. Not by much. Just a few bucks for profitability and market share. The marketing tools you have to look for should be a little easier to access. Other than that, so far so good. Oh, my first sale was packed and shipped within a day which was wonderful. (It was a friend of mine that purchased to help me out)