Omtaler (312)
Raffiner
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Etter vurdering
I paid for a pre-built store, they said would be build in three (3) days. We are going on seven (8) days and they haven't even started the build. Did I mention they've already charged me the $199 for the store build? The customer support is overseas and cannot do anything to actually help, he just keeps telling me he emailed the team (he says this everyday) and then tells me to wait until ...
Thanks for your review!
Yikes! Looks like we failed you on that one!
That's way too long for us to get back to you.
If we fail one of our merchants, we should right that ...
Expensive minimum monthly. No sales. People did not want their coffee.
The app is Ok. They product selection is good. DON"T DO BUSINESS WITH THEM, BEWARE. One customers package got lost by USPS. When I contacted the app support, the owner Danny said that they cannot issue a refund or a replacement product because their orders are FOB origin. I have worked with other suppliers who never had that problem. Seems to me, that this supplier is quick to take your money but ...
Thank you for your review. We wish we could have helped more in this scenario. The package is not lost, it is experiencing a delay due to USPS delays during COVID and holiday ...
As a new start-up coffee online store, I ran into problems with them not printing my labels professionally. I followed instructions per their requirements and when it came to upload the files they were not accepted. I then had to contact my designer to adjust per their pixels which were accepted by their system but when printed, it looks horrible. I tried to contact them to find a solution, their ...
So sorry that this happened.
If you can reach out to support@dripshipper.io with the order number we will figure out what happened here so we can correct it and make sure it ...
I don't know about you guys but besides anything else, this app is useless as it does not generate any sales or attract any customers. I think I will no longer use it. I've been using it for over 2 months now and received over 1.5k traffic into my store. Besides the family/friends the number of real customers is one. The app is a waste of money.
Sorry about that for you!
Although we cannot help on the advertising side, we are here for you as a supplier to give you great coffee to sell to your customers.
The app is glitchy. It rarely opens without error. More importantly, it takes days to process an order. They must forward their orders to a second drop-shipper. Thank goodness my friends and family ordered first. Turn around time is embarrassing. The coffee costs too much. The shipping cost is too high. Use this app and before you know it your brand will be ruined. Very disappointed. Steer clear. ...
Thank you for your review. Sorry to hear about your experience. We have free shipping on all our products every time. We would love to work with you to show you how to adjust ...
Ran a test order in my store and the k cups that showed up did not work in my machine and the coffee was worse than Folgers when I was able to get it to brew. Packaging was poor at best, using this service will not help you build a brand, it will sink you right away, you will never see return business or good word of mouth if true coffee enjoyers are your targeted audience. Save your $25.00 and ...
Thank you for your review! I am sorry for your negative experience. Quality is highly important to us, so we want to know more information, if possible. We roast our coffee ...
Absolutely a bad experience. I paid $18.00 for a logo that was never completed. Cannot seem to get in touch with anyone at this point. Even Dan, the founder emailed me and I couldn't get back to him (undeliverable). Samples that I ordered took 2 wks to get here. Customer service is lacking in that more detail is needed than just ref a tutorial. Product cost is excessive. A little better ...
Hi there! Thank you for your review. Sorry for lack of communication. We have been sending email replies to all of your emails. Perhaps check your junk folder for them? Since ...
The worst experience I’ve ever had with a company. Any and every name I chose was not allowed. When asked why they said it sounded similar to other businesses. I tried three different names and wasted a lot of time on this.. horrible experience! I do not recommend!
You cant compete with establish Coffee Roasters. Their price are the same as yours but their product presentation is far superior. That is because you cannot customized your packaging without spending big. The free packaging does not look good i guarantee you that. Customer Support is not the worst but it does not feel they want you to succeed in this business. In conclusion if your not willing ...
Thank you for your review. We always recommend to our merchants to compete on quality, not on price. Our coffee beats the large companies through quality. Our beans are ...