Omtaler (296)

Samlet vurdering
4,3
Antall per vurderingsnivå
  • 71 % av vurderingene er 5 stjerner
  • 9 % av vurderingene er 4 stjerner
  • 7 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 10 % av vurderingene er 1 stjerner
6. november 2018

This is a great app and well worth the money. It produces great coffee with your brand label. The customer service is amazing. Super nice and very helpful. If you're looking to drop ship coffee products, this app is a must-have!

Michael Edward Clopper's The Writing Nib
USA
2 måneder bruker appen
Redigert 5. april 2020

Been using this app for little over a month now. Was pleasantly surprised with how quickly they process and ship my orders--this is important to build a brand with customers. I also ordered the sample packs and was once again surprised at the quality of the product. I actually had an avid coffee drinker inform me that this was the first coffee they have drank without adding a creamer. Now if they would just reduce the monthly fee--hahah. I highly recommend this app to anyone wanting to jump into the coffee business--it is definitely a good starting point!

Wired Puppy Coffee
USA
2 måneder bruker appen
The Doughty Organization svarte 30. april 2020

Thank you for the review!

12. juli 2018

Dripshipper has exceeded my expectations. Danny has been a pleasure to work with and has always assisted any issues I’ve had in a very timely manner. Keep up the great work!

Pioneer Chef
USA
2 måneder bruker appen
22. februar 2021

Joined recently (Jan2021?) and not the easiest App but easy enough to setup Custom Label and product in store. Cons-- I do not like how the product image posts in Shopify (you will see --very low-end presentation). Cust.Srvc is decent to horrible range -- 3x sent emails, questions, comments and always get short msg's back.. sometimes not even fully addressing my questions. Is this because i am on lowest paid plan? So cust.Srvc increases with price you pay per month? Anyway, tried 4 different coffee blends so far and not thrilled with any -- i am used to Peets or Philz brands (and Starbucks Decaf Medium blend) and they all have so much better flavor/after-tastes than these blends rec'd... i open a bag of Peets or Philz beans and i still see oils glistening on beans/bag.... bags i rec'd (both Sample ones and regular ones) are fairly dry . i want my customers to LOVE products we carry so we are struggling on keeping this or not.... great great idea and love the app will tie into Shopify (for ease) .... but product flavor, cust.srvc and high pricing seem like this will not be well rec'd long term. So probably going to Drop this product so Let me know if anyone knows another Drop Shipper coffee supplier ! Thanks!

DiademNYC
USA
2 måneder bruker appen
The Doughty Organization svarte 27. januar 2023

I'm sorry the coffee didn't live up to the quality we strive for.

I hope the best for you and your business.

Thank you for your review.

9. oktober 2018

I’m new, Joanna and Danny have answered all my questions, the coffees I’ve tasted have enchanted me.

Pin Your Coffee
USA
2 måneder bruker appen
Redigert 20. november 2019

This is honestly the opportunity of a LIFETIME! Dripshipper gives you all the tools you need to run a smooth operation. Fast shipping, Great Product and Awesome customer service!

Vintage G Coffee
USA
2 måneder bruker appen
13. januar 2023

Works for me. No Issues.
It is a seamless movement from Shopify to Dripshipper.
So far a pleasant and professional experience.

Blanken Management INC
USA
2 måneder bruker appen
The Doughty Organization svarte 27. januar 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

13. mars 2023

The staff at Dripshipper are awesome! They make our job so much easier and it's truly appreciated as we strive for excellence in providing the best quality coffee to our customers.

Sapper Pete's Coffee
USA
2 måneder bruker appen
31. desember 2020

The app is Ok. They product selection is good. DON"T DO BUSINESS WITH THEM, BEWARE. One customers package got lost by USPS. When I contacted the app support, the owner Danny said that they cannot issue a refund or a replacement product because their orders are FOB origin. I have worked with other suppliers who never had that problem. Seems to me, that this supplier is quick to take your money but is not there to support you when your customer requests a refund/replacement due to a lost package. I do realize that the lost package is not the supplier fault, but as a good business practice and in efforts of customer retention, you'd think they would work with you. Especially that they charge a subscription fee Not in this case. BEWARE!

DOK
USA
2 måneder bruker appen
The Doughty Organization svarte 31. desember 2020

Thank you for your review. We wish we could have helped more in this scenario. The package is not lost, it is experiencing a delay due to USPS delays during COVID and holiday season.

If it were lost we could file a claim to help recoup losses but with a delayed shipment we cannot do that.

USPS has had delays which we communicated to our merchants earlier in December and USPS also displays this message on their website. “ ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE.”

This is a challenge for all eCommerce shipments right now and is not a reflection of Dripshipper. We shipped the order out quickly and on time as per our lead times.

We wish you the best of luck and hope this clarifies the situation a bit better.

20. mai 2023

Love this app! The people are amazing and really want you to succeed. There are calls that you can ask any questions on Thursdays and a group on FaceBook for fellow Dripshippers to come together and share ideas/experiences! The only issue I had was not being able to edit label settings after I submitted it. Not the label itself, which has to be FDA approved, so they charge 2.50 for the approval process. I had just selected the wrong grind for the specific label. Unfortunately, you can't update the grind for a label, but support advised me that on my next monthly charge I'd be refunded. So bravo! I was pleasantly surprised by that. It's not much, but they definitely want to satisfy you as one of their resellers.

EarthRoast Coffee
USA
2 måneder bruker appen