Dripshipper: Coffee & Tea

I like that Dripshipper has great products and gives you the option to have your store built for you. I'd like a little more customization options (specifically the ability to put different blends/flavors into pods). Ease of use is fantastic but the margins are fairly slim.

This is the best app service ever.
Though it wouldn't be a bad idea for them to get some coffee makers in and creamer too.

So far, so good...It has allowed me to establish a brand presence quickly and efficiently. I look forward to future improvements that help me grow my business and reach new customers.

Amazing support Great customer service.Answers your questions very fast.Reliable, fast service.Simply great.

Everything was intuitive and easy to learn, and being able to really brand yourself and market yourself, you have all the tools available to you and the resources that you need.

1.19.24 - Update: Monthly fees are too expensive, and the increase in prices of the coffee itself are eating up profit margins, if you raise prices yourself, customers won't return. Not sustainable.

I have been using this app for at least 9 months now. It seemed like a great idea and super easy, but the $25./month fee is too much for what you get, and the prices are too high to make a profit. It just isn't worth selling coffee with this app. Making just $4.00 a bag means you have to sell at least 7 bags in a month just to pay the fee for the app, let alone your shopify fees and other apps. It's a money loser. You can tell yourself you'll soon be selling 100's of bags a month and it won't matter, but how are you going to pay for FB and IG ads to get to that? Money pit.

Then there's the inventory problem. Last week I had a huge order placed, only to find out days later that 30% of my order was discontinued. A notification about the discontinued origins had been sent out months before that got lost in my inbox. I had just a week before checked the app and was changing a few things and there was no indication of discontinued items at that time. After my large order, the app coffee selections finally changed. When the order was finally shipped (over a week after it had been placed) no one could tell me what was in the delivery. I was told to "ask the customer" what they had received. What?! How does it look to the customer if I don't even know what I've shipped?

I looked into going directly to Old Chicago to bypass the app, but their requirements for drop shippers make it pretty difficult.

Finally, it's difficult to sell coffee online as a new brand when you can't get samples to send to potential customers. They only allow you a few samples for yourself. Then you have to hope your customers give it a try on your description alone. The coffee is great, but the app is awful. I'm moving to another coffee roaster so I won't have an expensive middleman between us, and can order samples when I want to do a promotion.

First, coffee is better than most (actually think it's the best I ever had). Tried 4 different ones. I spent an hour reading all the reviews and it seemed most were 5 star but as always, I focused on the 1 and 3 star reviews to see what the issues are. I did not experience any of the issues in the low star reviews. Everything ships quick. Shipping to any USA address is free, even Alaska and Hawaii. Questions answered quick. Delivery a few days later. Product is fantastic. Packaging is not 'retail grocery store style' but it is what I would expect from mail-order type products being delivered to me. A great place to start and test your ideas before investing tens of thousands into your own coffee operation. $25 monthly fee is more than fair, nearly everything is automated during set-up. I couldn't pay an employee $25 a month to do everything this app does for me 24 hours a day (label printing, roasting, packaging, warehousing, shipping/delivery, order processing, regulatory requirements, etc.). I saw 1 or 2 complain about $25 but it's not even $1 per day. I could never do all this myself for $25 a month. Next I'll touch base on the labels, you can use their default label by simply uploading your logo, there's 6 designs to choose from, or you can pay for custom labels which are 4-color. I didn't do this, I just did the default label (I chose label #3, looked good) so I can't say much about the process of ordering the higher end labels. And finally I'll talk about product pricing. You set it yourself, it shows you the profit margin as you set it to different amounts, which is a time saver. I matched my prices with the quality of the coffee product. I drink a lot of coffee and I pay more for good coffee so my prices are in line with what I pay elsewhere since my target market is a coffee drinker like myself. Overall, I would recommend this to any start-up brand. Don't jump in to this highly regulated business on your own, try this first and build from there. If it works out well move on to your own operation, but if it doesn't work out you just saved thousands that you would have lost if you did all of this yourself the first time around. A+++ for the opportunity to make a real brand.

The app is easy to use, but from a business standpoint it is not viable. 1. The profit margins are too tight. As other users have noted, the bags are roughly $13/each, meaning you have to charge $18 to make $5 on each bag. That doesn't include the $30/mo membership or shopify fees/taxes. 2. Making custom labels with Dripshipper is not efficient. There is suppose to be a "24 hour turnaround" to get a label approved, however I have had labels in review for over 24 hours. During this period of time, the products on your store are not active. You will need to rebuild each and every one of them if you ever update your labels down the line. I'll ride this train while I source my coffee elsewhere.

The system is perfect. It would be helpful if you could further strengthen sales to overseas. I sincerely hope that you can make bulk orders overseas.

This application is useful for an initial start up. It usually ships in plastic bags, butt he larger coffee bags I got shipped to me in a bigger envelope taped together, which is not appealing for order fulfillment. The preview logo is still compressed but prints well on the package.