Dripshipper: Coffee & Tea , 292 avaliações

Classificação geral
4,3
Número por nível de avaliação
  • 71% das avaliações são de 5 estrelas
  • 9% das avaliações são de 4 estrelas
  • 7% das avaliações são de 3 estrelas
  • 3% das avaliações são de 2 estrelas
  • 10% das avaliações são de 1 estrelas
10 de setembro de 2019

I have been using this app for at least 9 months now. It seemed like a great idea and super easy, but the $25./month fee is too much for what you get, and the prices are too high to make a profit. It just isn't worth selling coffee with this app. Making just $4.00 a bag means you have to sell at least 7 bags in a month just to pay the fee for the app, let alone your shopify fees and other apps. It's a money loser. You can tell yourself you'll soon be selling 100's of bags a month and it won't matter, but how are you going to pay for FB and IG ads to get to that? Money pit.

Then there's the inventory problem. Last week I had a huge order placed, only to find out days later that 30% of my order was discontinued. A notification about the discontinued origins had been sent out months before that got lost in my inbox. I had just a week before checked the app and was changing a few things and there was no indication of discontinued items at that time. After my large order, the app coffee selections finally changed. When the order was finally shipped (over a week after it had been placed) no one could tell me what was in the delivery. I was told to "ask the customer" what they had received. What?! How does it look to the customer if I don't even know what I've shipped?

I looked into going directly to Old Chicago to bypass the app, but their requirements for drop shippers make it pretty difficult.

Finally, it's difficult to sell coffee online as a new brand when you can't get samples to send to potential customers. They only allow you a few samples for yourself. Then you have to hope your customers give it a try on your description alone. The coffee is great, but the app is awful. I'm moving to another coffee roaster so I won't have an expensive middleman between us, and can order samples when I want to do a promotion.

Kitty's Beans Coffee and Tea
Estados Unidos
10 meses usando o app
Data de edição: 20 de junho de 2019

Love Dripshipper and their products...the coffee is always fresh, they have a great variety and the app is so easy to use for quick delivery!

PRIDE NUTRITION
Estados Unidos
10 meses usando o app
Data de edição: 8 de outubro de 2021

A bit complicated for a novice user, suggest easier to follow directions and a phone number to actually speak with someone to help you. I couldn't get signed on not even sure if I am signed on or if my online coffee business even works as I have received no coffee shipments in a long time.

Mothman Coffee
Estados Unidos
10 meses usando o app
The Doughty Organization deixou uma resposta 27 de janeiro de 2023

We'd love to help you out!

We have some walkthrough videos also from start to finish that could help with this.

Thanks for the review!

5 de julho de 2020

Dripshipper is quick, easy and does everything for you from beginning to end. Couldn't ask for better service.

The Coffee Kings
Estados Unidos
9 meses usando o app
29 de agosto de 2022

I absolutely love this app! The ease of using it and the quality is unmatched. I have been using it for a while and my sales have soared since I started and I highly recommend for anyone interested in building themselves and their businesses and taking it to the next level.

ThinkCoffee
Estados Unidos
9 meses usando o app
The Doughty Organization deixou uma resposta 27 de janeiro de 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

27 de maio de 2018

Great communication and customer service through app live messenger!

Java Aficionado
Estados Unidos
9 meses usando o app
6 de junho de 2023

Dripshipper has been really helpful in setting up a Coffee dropshipping service. The customer support team has been very fast to respond and it is easy to integrate with Shopify.

One addition I would love to see as well is the ability to sort and filter coffees a bit easier by roasts, origins, etc.. when viewing the product list. Otherwise, all is easy to setup when getting going. Able to get started from scratch quickly

Village Coffee NYC
Estados Unidos
8 meses usando o app
24 de janeiro de 2023

Dripshipper was wonderful with some questions and their customer service answered all our questions! Very, very helpful, all questions resolved immediately. Kudos to Haroon for helping us and making my day.

Holy Grind Coffee
Estados Unidos
9 meses usando o app
The Doughty Organization deixou uma resposta 27 de janeiro de 2023

Thanks for the review!

Glad Haroon was able to help you out!

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

16 de julho de 2018

I would like to keep this app all to myself!
Set up is simple, and I am happy with the labeling choices. This app has been very easy to use, and customer service has been very responsive.

In the future I would like to see the addition of a decaf blend, and a description of what coffees are in the coffee pod blends, and a better description of the flavor profile. I would also like it to be more clear up front which coffees are organic, fair trade, Rain Forest Alliance, etc.

I would also like more information on the coffees themselves, including cultivars, farm origins, process (hand-picked, sun-dried, washed, etc.), as supplying this information to customers is trending with coffee businesses right now.

Banshee Cinder Coffee
Estados Unidos
9 meses usando o app
18 de janeiro de 2023

I thought long and hard about the companies I was willing to use and did a lot of research in regards to finding dripshipper. After ordering a few sample packs my customers and I sampled the product and it was an easy switch. Dripshipper has the absolute freshest coffee with the most varieties on the internet and their roast to order process makes every bag taste like heaven. Well done !!!

Shop GK
Estados Unidos
8 meses usando o app
The Doughty Organization deixou uma resposta 27 de janeiro de 2023

Thank you for your review!

Love it when we have a happy merchant! Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.