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I love the Dripshipper! Great customer service and really great coffee!! Would definitely recommend this dropshipper to others!
My customer complained that they received two different types of bags one color printed label and one black and white hand written label In her order. I’m embarrassed, how is this for brand consistency?
Hi! Thanks for the feedback! It’s based on the supplier. I just responded to your chat message. One supplier does black and white and the other does color. To be consistent, just pick the coffees from one of the suppliers.
Great app, great integration, and hella fast shipping!
I paid for a pre-built store, they said would be build in three (3) days. We are going on seven (8) days and they haven't even started the build. Did I mention they've already charged me the $199 for the store build? The customer support is overseas and cannot do anything to actually help, he just keeps telling me he emailed the team (he says this everyday) and then tells me to wait until tomorrow. They don't have a phone number so I cannot call and find out what is happening. The whole interaction has been extremely unprofessional, inefficient and frustrating. I have had to push back the launch of my company while I wait for this and when I reach out i'm receiving no actual useful help. This is my first experience working with Dripshipper and thus far i've found them unprofessional.
Thanks for your review!
Yikes! Looks like we failed you on that one!
That's way too long for us to get back to you.
If we fail one of our merchants, we should right that wrong. Please reach out and ask for Dan Doughty. We can get you taken care of.
Very responsive and helpful, app is easy as can be to use, and can't recommend them enough if you'd like to dropship coffee.
Great app. Needed a question answered on a weekend and Raheel was very helpful. Would like to join the zoom calls but busy at that time. would be nice to view them after they are done. Great company!
There's good and bad to this. The good is they take care of the shipping(free US), inventory and put your logo on their coffee. The bad, the cost! Unless you have a way to convince people to pay more for their coffee or sell these like hotcakes you can not stay above water financially. Speaking of staying above water..the competition in this market be warned is both SATURATED and TOUGH. People are starting their own coffee chains, some guys are already well established and even if you spend alot of money and effort into this people still may not buy vs them. If you have a GREAT plan and find a way around this, great! but..don't count on it. I myself wasted money on this venture infact I'm getting out of it now. That doesn't make the app bad and it's not all there fault but their cost complicated my business plan.
I've just join Dripshipper community not long, and love the products and services they provide. Whenever i have a bunch of questions they are always patient and professionally giving me thorough and prompt answers. They walk me through step by step. My favorite part is the weekly meeting, and getting emails from the CEO!
Easy peasy to use, GREAT customer service, and the coffee is delicious. Love it and am having the time of my life making custom coffee labels.
Expensive minimum monthly. No sales. People did not want their coffee.