Dripshipper: Coffee & Tea

Absolutely amazing company to work with.
seamless integration and excellent Customer Support.
Highly Recommend working with Dripshipper, if we could give more than 5 stars, we would!

Dripshipper makes automated coffee selling super easy great dropshipper and great support!

This has been a good experience so far. Highly recommend.

Very, very efficient system. Very complete website and you can get support if needed.

Fantastic! Easy to navigate and use. Very happy with Dripshipper!

Dripshipper customer assistance is not helpful at all. It's actually quite terrible! Each issue I've had will get a basic response that seems like an AI response even when the AI tool says it's sending me to an actual human. I've had problems with our labels and they refuse to be helpful. I've had issues with invoices on orders as well and after explaining the issue several times I get a basic response back that is not helpful at all or even close to what I'm dealing with. I've asked for a phone number to call for assistance but they told me (via chat) that they can not help by telephone. I was planning on keeping my complaints to myself but the owner sent a message asking for a review. I would not spend the money at this company again unless something changes.

UPDATE 2/5:
Ok, I'm new to all of this online store & dropshipping stuff. I was grossly mistaken on who I was reviewing in my initial post. Dripshipper has actually been a great company, especially Aasiya. At first I thought otherwise but the more I learned of the process I discovered my complaints are towards a 3rd party company (SiteToBuy) that set up my Shopify online store and dripshipper app. If I could find a way to review them I would copy my initial review and share on their page.

WHENEVER I HAVE AN ISSUE OR I SHOULD SAY A QUESTION....THEY ARE SO QUICK TO RESPOND AND HELP ME. A LOT OF COMPANIES COULD TAKE SEVERAL TIPS FROM THEM. I ALWAYS KNOW I CAN COUNT ON THEM. THANK YOU. :)

Awesome Products with my private label

They make it so easy and fast!

Dripshipper has been a user-friendly experience for me and my business.