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Cant install the app..... why ?
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Hi there! I am more than happy to help you. Can you send us an email at support@dripshipper.io so we can have a conversation to figure out what is going wrong with your account? Or if you have access to our chat, you can send us a chat message.
So far great app. Easy to use and support is top notch. I would recommend this product so try it out.
great finding somewhere to buy my products and custom made my labels to authenticate my business.. still new to the industry and they madre it very easy for me.
Simple process. Fast shipping. The coffee is a little pricey according to my friends and family. Not by much. Just a few bucks for profitability and market share. The marketing tools you have to look for should be a little easier to access. Other than that, so far so good. Oh, my first sale was packed and shipped within a day which was wonderful. (It was a friend of mine that purchased to help me out)
The app is easy to use, but from a business standpoint it is not viable. 1. The profit margins are too tight. As other users have noted, the bags are roughly $13/each, meaning you have to charge $18 to make $5 on each bag. That doesn't include the $30/mo membership or shopify fees/taxes. 2. Making custom labels with Dripshipper is not efficient. There is suppose to be a "24 hour turnaround" to get a label approved, however I have had labels in review for over 24 hours. During this period of time, the products on your store are not active. You will need to rebuild each and every one of them if you ever update your labels down the line. I'll ride this train while I source my coffee elsewhere.
Thank you for your review.
I wish we could've provided you with the experience you were looking for!
Just a quick breakdown on the cost of the coffee:
1) Unlike store-bought coffee, this is specialty grade and roasted the same day it ships
2) The cost includes the cost of shipping, which is roughly $6-$7 to ship the bag of coffee. So really, the cost of the coffee itself is around $7
3) Looking at other specialty grade, fresh roasted coffee available on the internet, you can see that it is all priced at $19-$25/bag. So your pricing is on the low end and you could actually increase your sale price a bit.
For Dripshipper coffee, you want to make sure you target the type of buyer that wants specialty grade coffee. Where fresh roast and quality of beans is important to them.
You will have a hard time selling to people who typically buy bags of coffee from the store that has been roasted months ago and lower quality grade beans.
Hope that helps!
And I hope you find a great source of coffee for what you're looking for!
This application is a wonderful idea and will be a serious money maker if it's improved. However, at the moment it is only seriously disappointing. Currently, you need to make one of two changes. First, you could change the price to reflect the service you provide. Or, provide WAY more options for a more professional private label program.
The application itself is very much not user friendly. Further, the payment system seems greedy and certainly not worth the services it currently offers. If you’re going to require a payed subscription, why do I also need to pay to upload my own logs and access product photos? Why would I pay for a fairly pricy subscription, only to have to pay for all the services which the subscription clams to offer a second time?
There is a lot of potential here. But I think the packaging needs to have WAY more options. Then entire point is to allow for private labeling, yet you don’t allow for real customization of the packaging. At present, you only allow a small logo to display on an otherwise unchangeable bag. As a result, it seems cheap and unprofessional. That said, that’s fine given the fact that this is the only application like this in the Shopify marketplace. However, if your priced like a premium app, you should also preform like one…
Hi there! Thank you for your review. I think you have some great ideas and would love for you to email us at support@dripshipper.io so I can hear more about the different private label options you would like.
Just to clarify, You do not need to pay to upload your logo and access product photos. That comes as part of the app subscription.
Also, we have a "Custom Product" where you can upload your own custom labels, and choose from different bag options to more customize your product. I'd be happy to walk you through that if you reach out to support.
Thank you again for your review, and I sincerely hope to hear from you and see what we can do to make our service better.
i cant find the customer service button. do you have the product price list? How can i approach customer service?
Cool service but I find it to be extremely expensive
A bit complicated for a novice user, suggest easier to follow directions and a phone number to actually speak with someone to help you. I couldn't get signed on not even sure if I am signed on or if my online coffee business even works as I have received no coffee shipments in a long time.
We'd love to help you out!
We have some walkthrough videos also from start to finish that could help with this.
Thanks for the review!
If your trying to build a brand steer clear of this app. The packaging options are pretty much limited to a custom label. This is the only coffee app I've been able to find on Shopify. Your better off doing some research and finding a company that will partner with you to provide a much better package. First impression are everything. A generic bag with a Custom label slapped on it is not worth lowering your brands perceived value.