Dripshipper: Coffee & Tea

There is a reason they are leading the food chain in coffee dropshipping—fast, easy to use, communicative, and price. We look forward to a long relationship, and so should you!

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Haroon was amazing. Very informative, patient and professional. He walked me through aspects of setting up my store that was difficult to comprehend and execute as a beginner. Dripshipper is an amazing app and they provide great service!

This application is a wonderful idea and will be a serious money maker if it's improved. However, at the moment it is only seriously disappointing. Currently, you need to make one of two changes. First, you could change the price to reflect the service you provide. Or, provide WAY more options for a more professional private label program.

The application itself is very much not user friendly. Further, the payment system seems greedy and certainly not worth the services it currently offers. If you’re going to require a payed subscription, why do I also need to pay to upload my own logs and access product photos? Why would I pay for a fairly pricy subscription, only to have to pay for all the services which the subscription clams to offer a second time?

There is a lot of potential here. But I think the packaging needs to have WAY more options. Then entire point is to allow for private labeling, yet you don’t allow for real customization of the packaging. At present, you only allow a small logo to display on an otherwise unchangeable bag. As a result, it seems cheap and unprofessional. That said, that’s fine given the fact that this is the only application like this in the Shopify marketplace. However, if your priced like a premium app, you should also preform like one…

I hope this app to go for free in the future

If your trying to build a brand steer clear of this app. The packaging options are pretty much limited to a custom label. This is the only coffee app I've been able to find on Shopify. Your better off doing some research and finding a company that will partner with you to provide a much better package. First impression are everything. A generic bag with a Custom label slapped on it is not worth lowering your brands perceived value.

Horrible customer service. Not worth the time getting a business started when no one can answer simple questions. No information about the quality of the products is given.

***UPDATE*** Within a few minutes of this review being written, I was contacted and my questions were answered.

I'm pleased with the app so far and Danny is very responsive to questions. I think it has so much potential to be a great dropshipping tool in the coffee niche.

I'd like to see more features implemented, such as custom labels and international shipping (they are working on it). I'm not selling yet, just getting started so I cannot talk about the coffee quality or customer feedback.

I'd like to see descriptions improved. They are very short and do not offer sufficient information. Knowing about the bean quality (AA - AAA and so on), process (hand-picked, sun-dried, washed, etc.), caffeine levels and variant recommendations for customers who have no idea (light, medium or dark roast depending on the type) would make things easier. Mockups are also much needed!

Overall a good app and I hope it will keep improving. Cheers.