评论 (321)

整体评分
4.5
每个评分等级的数量
  • 72% 的评分是 5 星
  • 9% 的评分是 4 星
  • 7% 的评分是 3 星
  • 3% 的评分是 2 星
  • 9% 的评分是 1 星
2021年3月7日

This application is useful for an initial start up. It usually ships in plastic bags, butt he larger coffee bags I got shipped to me in a bigger envelope taped together, which is not appealing for order fulfillment. The preview logo is still compressed but prints well on the package.

The Rustic Roast
美国
10个月 人在使用应用
The Doughty Organization已回复 2023年1月27日

Thank you for your review!

Sometimes envelopes get damaged in shipping, and the shipping company will tape them back up together in a not so great way... would love to look ...

编辑时间:2021年10月8日

A bit complicated for a novice user, suggest easier to follow directions and a phone number to actually speak with someone to help you. I couldn't get signed on not even sure if I am signed on or if my online coffee business even works as I have received no coffee shipments in a long time.

Mothman Coffee
美国
10个月 人在使用应用
The Doughty Organization已回复 2023年1月27日

We'd love to help you out!

We have some walkthrough videos also from start to finish that could help with this.

Thanks for the review!

编辑时间:2021年9月15日

Danny is great & is actually willing to help! But Joanna is so frustrating! They would be better off without her dealing with customers. Her communication is terrible, she should be saying “let me figure that out for you” rather than ignoring your question. You ask a simple question & she will give you the wrong answer…. On their physical website my store randomly disconnected.

Don’t Be A Prick Coffee Co.
美国
8个月 人在使用应用
The Doughty Organization已回复 2023年1月27日

Absolutely agree. We've made some great changes to our customer support team to make sure we are all being as helpful as possible.

Thanks for the review!

编辑时间:2019年5月31日

App works great! Customer service is helpful! The coffee is incredibly fresh. Happy to partner with them. 2 stars off because we've had a high percentage of orders ship later than the "ships within 3 business days" they claim. Will update the review to 5 stars if/when more orders start shipping on time.

Josef Coffee
美国
6个月 人在使用应用
2020年8月29日

I like to get to know the app thoroughly to get a better scope of how it works and then submit a better review.

Van Gogh Coffee
美国
4个月 人在使用应用
2018年10月11日

The app is easy to use as a whole. If you use the custom labels there is a substantial wait time from when you are wanting to upload a label, to review, to print to launch. At this point I would assume the start to finish process would be about 14 days, exact time for the free trial, to actually test how this process works. I would like to see an inventory list when adding new products to sell to ...

Blackstrap Coffee
美国
3个月 人在使用应用
2024年2月1日

The coffee through Dripshipper is a good quality from their roasting vendors. The quality of customer service from the Dripshipper support team is extremely disappointing. The Dripshipper app for Shopify has several issues and their support team seem to be oblivious to addressing the issues and remedying the concerns provided by their customers (the Shopify store owner).

Ski Bum Coffee Co
美国
2个月 人在使用应用
2019年12月8日

With huge potential to be 5/5 and one of the dominating apps on the market. I have a lot of faith in this app and have been told there are some updates addressing my cons in the next few weeks. I'll update my review when and if this occurs. The most important required change is to improve the private label system. This is the main selling point of the app and it’s far from adequate.

Pros:
- 1 of ...

Roasted Brew
澳大利亚
大约2个月 人在使用应用
2020年9月9日

i cant find the customer service button. do you have the product price list? How can i approach customer service?

Wuli Keopi
香港特别行政区
13天 人在使用应用
编辑时间:2020年6月3日

The app is getting 3 stars from me because of the ease of loading it to the store. Just a few clicks and the products are there. I like the fact you can add your own logo. That part was the big seller for me. The problem is that there is no ability to cancel orders. In less than 1 week I've made about $175 in sales. Because of Shopify ignores their own security features, I've had to refund all ...

58 North Coffee
美国
10天 人在使用应用
The Doughty Organization已回复 2020年6月8日

I'm sorry to hear about that. Perhaps we need to add a feature that allows you to turn off the auto-pay feature and have you do it manually so you have more control over the ...