評價 (301)

整體評分
4.4
各級評分數量
  • 71% 的評分為 5 顆星
  • 9% 的評分為 4 顆星
  • 7% 的評分為 3 顆星
  • 3% 的評分為 2 顆星
  • 10% 的評分為 1 顆星
2018年10月6日

I really liked how fast the customer service was, within 2 hours of submitting a question a person had emailed me back to help me resolve my issue. Shipping to customers is fast. I think my favorite thing about this company is that they take a picture of your logo and put it on the shipping box-label. There are times that I wish there was a phone number to call, but then I could see people taking advantage of that also.

Klutzy Coffee
美國
使用應用程式 10個月
2021年3月7日

This application is useful for an initial start up. It usually ships in plastic bags, butt he larger coffee bags I got shipped to me in a bigger envelope taped together, which is not appealing for order fulfillment. The preview logo is still compressed but prints well on the package.

The Rustic Roast
美國
使用應用程式 10個月
The Doughty Organization 已回覆 2023年1月27日

Thank you for your review!

Sometimes envelopes get damaged in shipping, and the shipping company will tape them back up together in a not so great way... would love to look into this more if you can give us an order ID.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

2018年9月11日

Dripshipper's customer service is prompt and thoroughly helpful. They want you to be happy with this app!

The Bark Roast
美國
使用應用程式 10個月
2019年9月10日

I have been using this app for at least 9 months now. It seemed like a great idea and super easy, but the $25./month fee is too much for what you get, and the prices are too high to make a profit. It just isn't worth selling coffee with this app. Making just $4.00 a bag means you have to sell at least 7 bags in a month just to pay the fee for the app, let alone your shopify fees and other apps. It's a money loser. You can tell yourself you'll soon be selling 100's of bags a month and it won't matter, but how are you going to pay for FB and IG ads to get to that? Money pit.

Then there's the inventory problem. Last week I had a huge order placed, only to find out days later that 30% of my order was discontinued. A notification about the discontinued origins had been sent out months before that got lost in my inbox. I had just a week before checked the app and was changing a few things and there was no indication of discontinued items at that time. After my large order, the app coffee selections finally changed. When the order was finally shipped (over a week after it had been placed) no one could tell me what was in the delivery. I was told to "ask the customer" what they had received. What?! How does it look to the customer if I don't even know what I've shipped?

I looked into going directly to Old Chicago to bypass the app, but their requirements for drop shippers make it pretty difficult.

Finally, it's difficult to sell coffee online as a new brand when you can't get samples to send to potential customers. They only allow you a few samples for yourself. Then you have to hope your customers give it a try on your description alone. The coffee is great, but the app is awful. I'm moving to another coffee roaster so I won't have an expensive middleman between us, and can order samples when I want to do a promotion.

Kitty's Beans Coffee and Tea
美國
使用應用程式 10個月
編輯時間:2019年6月20日

Love Dripshipper and their products...the coffee is always fresh, they have a great variety and the app is so easy to use for quick delivery!

PRIDE NUTRITION
美國
使用應用程式 10個月
編輯時間:2021年10月8日

A bit complicated for a novice user, suggest easier to follow directions and a phone number to actually speak with someone to help you. I couldn't get signed on not even sure if I am signed on or if my online coffee business even works as I have received no coffee shipments in a long time.

Mothman Coffee
美國
使用應用程式 10個月
The Doughty Organization 已回覆 2023年1月27日

We'd love to help you out!

We have some walkthrough videos also from start to finish that could help with this.

Thanks for the review!

2024年2月5日

Love this platform! it was easy to get started. I love that they handle everything. Fully automated!

Lucky Paw Coffee
美國
使用應用程式 3個月
2020年7月5日

Dripshipper is quick, easy and does everything for you from beginning to end. Couldn't ask for better service.

The Coffee Kings
美國
使用應用程式 9個月
2022年8月29日

I absolutely love this app! The ease of using it and the quality is unmatched. I have been using it for a while and my sales have soared since I started and I highly recommend for anyone interested in building themselves and their businesses and taking it to the next level.

ThinkCoffee
美國
使用應用程式 9個月
The Doughty Organization 已回覆 2023年1月27日

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

2018年5月27日

Great communication and customer service through app live messenger!

Java Aficionado
美國
使用應用程式 9個月