Overall rating
4.3
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide selection of gourmet coffee products, fair pricing, and reliable service. They value the educational resources provided, as well as the ability to customize labels and flavors. The app's ease of use, including simple inventory management and Shopify integration, is a highlight. Merchants commend the responsive support team and unique features like meetings with roasters for sales strategy development. The app's order fulfillment feature is also appreciated, allowing merchants to focus on other business aspects.

April 18, 2024

Fully automated, and gives you the control over what products you want to offer, and the pricing. The products themselves are good. I won't offer anything I don't like myself, and Dripshipper is top notch. Shipping is direct from the roaster. I've worked with others in the past, and have found that Dripshipper is consistent and at a fair price. I wish they offered an annual subscription, and had their zoom meetings at better times. But these are logistic issues. Their app integration and web service is awesome. Glad to be working with them.

Waking Bear Coffee, LLC
United States
8 months using the app
April 9, 2024

I recommend drip shipper because it is a very easy way to get things shipped out. Navigate to Use Great Smooth Customer Service. I enjoyed it. I like it. Is the best thing that I've found. I wish I had found it years ago and thank you very much. For helping a small businesses get moved on how you do things and product and produce your customers and your clients and those out there looking to do small business in a big way.

Murray's Coffee
United States
5 months using the app
March 7, 2024

Dripshipper has definitely made it easier to run a business. This app connects us with two roasters to drop-ship coffee. Their support is good and helps with the business model. The coffee is good. I just think the delivery time can be a bit faster.

Java Sunrise Coffee
Australia
Over 1 year using the app
March 29, 2024

BEWARE. Joana (Help Desk) is pretending to know trademark law, accusing my company of "potential." trademark infringement. Dirpshipper is hiring an incompetent help desk from the Phillippines. I'm glad not to do business with Dripshipper!

Dripshipper has two help desk employees. This company is unprofessional and all marketing. The coffee is different from what they describe. I love coffee; this stuff is similar to the average supermarket brand. Please do your research before doing business with this company. I should have, and that's on me.

High Desert Java
United States
4 months using the app
The Doughty Organization replied April 2, 2024

Thank you for your review. I (founder of Dripshipper) looked into this issue personally. It does appear there could be potential trademark infringement with the brand you were using.

If you own the trademark or have an application filed for the trade name you wanted to use, that would be sufficient enough for us to continue.

We have amazing, high quality beans that we use for roasting. I'd love to hear more about your experience with our coffee, if you would like.

Please feel free to email us so I could chat about it. Best of luck to you! Sorry it didn't work out.

February 1, 2024

The coffee through Dripshipper is a good quality from their roasting vendors. The quality of customer service from the Dripshipper support team is extremely disappointing. The Dripshipper app for Shopify has several issues and their support team seem to be oblivious to addressing the issues and remedying the concerns provided by their customers (the Shopify store owner).

Ski Bum Coffee Co
United States
2 months using the app
February 5, 2024

Love this platform! it was easy to get started. I love that they handle everything. Fully automated!

Lucky Paw Coffee
United States
3 months using the app
January 2, 2024

I find that Dripshipper is easy to use and the quality of coffee is excellent. I also order in bulk for my own shop and my customers love it! …Brian, Owner of McGee Black Irish Coffee located at the Jersey Shore- Mcgeeblackirishcoffee.com

McGee Black Irish Coffee Company
United States
About 1 year using the app
February 28, 2024

Amazing customer service and even better coffee.

Lido's Coffee
United States
About 1 year using the app
February 8, 2024

Very helpful in getting my store integrated.

Johnny Packer Coffee Company
United States
8 months using the app
February 27, 2024

DRIPSHIPPER!! WOW JUST WOW!! from start to finish has been fantastic!! The zoom calls and support is wonderful! VERY PROFESSIONAL AND HELPFUL! They really want to help you succeed!! LOVE IT!

1002COFFEECOMPANY.COM
United States
12 days using the app