Dripshipper US Dropshipping , 232 reviews

Overall rating
Counts per rating level
  • 71% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 8% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 11% of ratings are 1 stars
March 20, 2019

Ran a test order in my store and the k cups that showed up did not work in my machine and the coffee was worse than Folgers when I was able to get it to brew. Packaging was poor at best, using this service will not help you build a brand, it will sink you right away, you will never see return business or good word of mouth if true coffee enjoyers are your targeted audience. Save your $25.00 and just resell something else, like coffee from anywhere else.

Savage Perk
United States
Time spent using app: About 2 months
The Doughty Organization replied March 21, 2019

Thank you for your review! I am sorry for your negative experience. Quality is highly important to us, so we want to know more information, if possible. We roast our coffee the day before it ships to ensure a quality taste. So knowing more about your experience would be greatly appreciated. We will follow up via email to learn more.

Another feature we have to help with packaging, is by using our custom label design section where you can have a fully designed label placed on the bag, instead of the more generic labels you had on this order. This feature sounds like it would be very helpful for you in creating much better packaging. We have this feature available, if you want the best packaging options.

January 16, 2019

The app is glitchy. It rarely opens without error. More importantly, it takes days to process an order. They must forward their orders to a second drop-shipper. Thank goodness my friends and family ordered first. Turn around time is embarrassing. The coffee costs too much. The shipping cost is too high. Use this app and before you know it your brand will be ruined. Very disappointed. Steer clear. Find another solution. Save time and money.

Ember Craft Coffee
United States
Time spent using app: About 2 months
The Doughty Organization replied March 21, 2019

Thank you for your review. Sorry to hear about your experience. We have free shipping on all our products every time. We would love to work with you to show you how to adjust your store settings to set your store to free shipping to match our offering.

Our order processing time is within 3 business days and we are always working to improve this. Since we roast the beans right before shipment, we have our challenges in improving the order processing time, but hope to get there.

Edited June 7, 2019

Well, they started off good - I've used it for 6 months, but don't count on the advertised "Ships Within 3 Days". The last few months it takes at least 10 days for them to process and then 3-4 days for the customer to receive. I've spent too much money promoting this bad service and am getting complaints. I'm looking for another coffee dropshipper. I don't even care if it's manual ordering - I'm at the computer or phone everyday anyway
ON June 6th: On Thu, Jun 6, 2019 at 03:30 PM, "Customer service" wrote:
I am sorry if you feel that we have wasted your year and money. Our production team is still trying hard to keep up with all the backed orders for several weeks of delay. DON'T EXPECT 3 DAY PROCESSING.
ALSO, DON'T EXPECT THAT THE COFFEE YOU WASTE YOUR MONEY ADVERTISING WILL BE AROUND WHEN YOUR CLIENTS ORDER IT AND THEY WON'T TELL YOU UNTIL AFTERWARDS!!! "I hope this email finds you well. The order for XXX cannot be fulfilled due to unavailable coffee which are Cameroon and Burundi. "Uganda", "Burundi", "Honduras", "Rwanda", "Cameroon", "Bolivia", "Mexico" are discontinued at the moment until further notice. Kindly let us know which coffee should we substitute it with so we can process the order. Also, the main company is out of Timor, so They just might let you know they're out of that AFTER your customer orders it. This company has been a royal headache for a year and don't think for one second they care about you and how hard you've worked to promote THEIR business. There are other private label coffee companies out there. Don't be conned into thinking this one is turn-key ... It's NOT!

Smoky Mountain Fresh Roast Coffee
United States
Time spent using app: About 1 year
The Doughty Organization replied March 21, 2019

Thank you for your review. I also enjoyed our email discussion on how to better improve.

It is true that 2 out of your 16 orders shipped after the 3 business day mark. We apologize for that and have put measures in place so it won't happen again.

July 16, 2018

Expensive minimum monthly. No sales. People did not want their coffee.

United States
Time spent using app: 3 months
June 25, 2018

Terrible customer service. Never answering emails and they give us any suggestion about shipping cost and products details.

United States
Time spent using app: 7 days