I have talked to shopify executive as well but they unable to clarify the reason that why this is happening. They just put a mail to the drobile to help me , they are not taking any responsibility for this things. Have been waiting for reply since 15 days but nobody replying over that mail
This is worst experience i have ever had , didn't expect this from shopify, if there is way to suit a file in court against this , i will do that .
Hello, we are sorry for the inconvenience! Drobile responds to all inquiries sent to firstname.lastname@example.org within 48 hours and we are also available via live chat.