รีวิว (76)
จำกัดการแสดงผล
-
ตามคะแนน
So far so good! Customer service is prompt and very helpful. They even gave design suggestions for my button!
Got the app a couple of weeks ago and I love it. Besides how well the app works I have to say the customer service is on point. Always willing to help, I'm not that good with coding and they were always ready to give me a hand. Will definitely recommend this app to anyone.
I am currently in the trial phase of this app. I'll break my experience down into a few categories.
Setup:
The setup was extremely easy and the app integrated with my online shop without any issues.
Features:
I'm able to customize how my popup cards and send a hint cards look like and that a great feature to allow me to create something striking. I do wish that there were more templates to chose from since I'm not as creative as others out there.
Other features such as having different mediums to send out messages is a plus as well.
Support:
This is where Bella and Stan stand out. I came across a few behaviors of the app that I wasn't totally satisfied with but these were corrected for me very very quickly. It is always reassuring to know that price you're paying for includes not only the usage of the app but outstanding support.
Pricing:
As a small business owner, I always want to spend less but if this app increases my sales, then the cost will be worth it!
Conclusion:
Still awaiting the effectiveness of this app but the people and support behind it are awesome!
Thank you for the time you have spent writing this review. Your notes and feedback are of extreme importance to develop better product and service. Happy selling :)
Fantastic app!
Really easy to use and powerful marketing tool! We have used the app for over a 2 years now. Super thrilled with the new additions. Now the app captures the exact item hinted if you decide to go with that option. You can carry four different cards and send automated follow up coupon discounts ... The app recently added post hint text message sharing and it works great for us. We LOVE this app.
Highly recommended.
Drop a Hint is a really great app with customer service that is above and beyond. Highly recommend!
I love the app and the support! The team is great and helped me with all my questions in a quick and responsive way. They were able to do a custom designed 'hint card' that matches my store and uses my logo. It's a great addition before the holiday season!
This is a fantastic app! We are so thankful for Stan and Bella's help in customizing this app to allow us to input our own custom CSS. They were super responsive and the app was easy to set up and use. Highly recommend!
We have recently added this App and we are excited to see how it works over the upcoming festive period. Not being very computer savvy, I can't thank the Customer Service Team (especially Bella) enough for helping me with the integration. It's very easy to install, I am just not very good! Thanks x
Thank you for your review. We are excited to help out your business this holiday season and beyond.
The team at Drop A Hint were terrific and hugely responsive to several questions that I had. A great team of real people who put Customer Service first!
Working great so far! The setup was pretty straightforward, and the developers were very quick to help me when I had questions (even on a holiday weekend). Will see how it performs through the holiday season.