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Its asking me to review it and I am in mid-install so I don't have an answer at the moment. I had to review to add text messaging as an option.
Thank you for your feedback on our Drop A Hint 2.0 app. We apologize for any inconvenience caused by the review prompt during the mid-installation phase. We understand that you may not have an answer to provide at the moment. Rest assured, your feedback is valuable to us and we appreciate your patience. If you have any questions or need any assistance as you continue with the installation and setup process, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you every step of the way.
This is an app I've always wanted to have, couldn't find anything like this before so we had to code it ourselves. But we're trying this one here it goes...
Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that it fulfills a need you've had for some time. We understand the challenge of finding a suitable solution and appreciate you giving our app a try. If you have any questions or need any assistance as you explore and use our app, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our Drop A Hint feature.
Hello team. Can you provide context behind your one-star review? We would love to learn how to improve our app and your experience. We see that you still have the app active on your site and enjoy the tens of thousands of dollars it generates for your business.
Hello team. Can you provide a bit of context behind your one star review? We would love to learn how to improve our app and your experience.
The AppSolute team
literally the best feature and such a good team to contact
Good customer support, integration to the theme was easy. Great customization with many options to choose from to make it fit the store, Overall good experience.
Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you had a good experience with our customer support. We strive to provide excellent assistance to our users. We're also pleased to know that the integration of the app with your theme was easy. It's great to hear that the customization options offered by the app allowed you to tailor it to fit your store perfectly. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.
Very interesting App with a quick set up - Some points proved a little more tricky but customer service & support is excellent to get round any issues.
Thank you for your feedback on our Drop A Hint 2.0 app. We're pleased to hear that you found it to be an interesting app with a quick setup process. We understand that some points may have been a bit challenging, but we're glad to know that our customer service and support team was excellent in assisting you to overcome any issues you encountered. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.
So far this app has been useful but I'm still trying to figure out the settings and how to send text messages instead of emails.
Thank you for your review. We are glad you find Drop A Hint 2.0 a great addition to your business. Right now the SMS is optional and it is up to the user to select email or SMS delivery of the hint. Our next update will allow to the merchant to choose which method is the default one.
I just started using the app. I am trying to enable text messaging, and the requirement to enable it is to leave a review. The app seems fairly comprehensive and usable so far. There doesn't appear to be an easy option to edit the cap, or even a hard to find option. I would like to have control over the max amount I spend on this app. I have nothing more to say at this point.
Thank you for sharing your experience with our Drop A Hint 2.0 app. We appreciate your feedback. We're glad to hear that the app appears comprehensive and usable to you. Regarding the requirement to leave a review to enable text messaging, we understand your concern and apologize for any inconvenience caused. We value your input about the cap option and having control over your spending on the app. Your feedback is valuable to us as we continually work to improve our app and provide more customization options. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our app.
we are super happy to have discovered this app through another website. we immediately downloaded the app and it has been so easy to customize. any issues or questions we have had have been quickly responded to over chat. looking forward to how this is going to grow our sales this holiday!
Thank you for your fantastic review. We are glad you enjoy the ease of use and the quality and timing of our customer service team. Drop A Hint 2.0 will not only help this holiday season but beyond :)
I like this in principle but it is too early to tell. One thing that I have noticed that worries me is that (some of) the email hints go straight to the recipients junk folder. The email sender domain is "dropahint.love" and perhaps it does not have a strong sender reputation. Not sure but so far can't say it works or not. Our store is still very new so we will give it some time.
Hello Wendy,
Thank you for your feedback. We are thrilled you are happy with Drop A Hint 2.0 With custom HTML you can improve the inbox delivery of the hints. We can help with that. Our domain is whitelisted and has a 96% reputation which is awesome!
I'm testing out this app for the holiday season. I'm hoping that is has some positive results for me.
Thank you for your feedback on our Drop A Hint 2.0 app. We appreciate your interest in testing it out for the holiday season. We hope that the app proves to be beneficial for you and delivers positive results. If you have any questions or need any assistance during this testing phase, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we wish you great success in the upcoming holiday season.
I cannot get this to work. I have approved it several times (received emails to say I have approved it) and then it just asks me to do it again. I can't use it and need help to fix it. I have sent two support emails but had no response. Please resolve this.
We are happy to report that the app is installed and working perfectly on your site. We have replied to your email and set the app on your site within two hours of receipt. Please let us know if you need anything else.
Happy selling :)
This app is a great idea. I like it so far, hope that my prospective customers like this feature. I will come back for another review
Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you find the concept of the app great and that you're enjoying it so far. We hope that your prospective customers will also appreciate this feature. We look forward to hearing from you again for another review once you've had further experience with the app. If you have any questions or need any assistance in the meantime, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you every step of the way.
As a personalized gift company, this app adds another great level to our store and was easy to customize to match our theme. Awesome app, highly recommend!
Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that as a personalized gift company, you find our app to be a valuable addition to your store. We're glad that it was easy for you to customize and align with your theme. Your recommendation means a lot to us, and we appreciate your kind words. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in delivering an exceptional personalized gifting experience.
this app is pretty cool. I just added it now and I am seeing it in action and it works. Easy to set up too.
Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you find it pretty cool and that you're already seeing it in action and working as expected. We strive to make the set-up process as easy as possible, and we're pleased that you found it straightforward. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in maximizing its potential for your business.
Easy to configure. Setup is a bit time consuming when you have to adjust the font/colors from desktop separately from mobile app. When placement on product page wasn't just right, app support assisted the same day I requested support.
Thank you for your feedback on our Drop A Hint 2.0 app. We're glad to hear that you found it easy to configure. We understand that adjusting the font and colors separately for desktop and mobile can be time-consuming, and we appreciate your patience in this process. We're pleased to know that our app support was able to assist you promptly when you needed help with the placement on the product page. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in creating the perfect user experience for your customers.
Посколько у нас магазин который продает женские товары, данная услуга оказалась очень даже кстати. Очень часто пользуются женщины для своих мужчин, а те приходят и совершают покупки. Настроить достаточно легко на русский язык и простая установка, наша оценка очень положительная! This app perfectly helps to increase sales in our store! Many women make hints to their man who come to buy our products.
Easy to set up, and very good support service
Thank you!
Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that it has been a valuable service for your store, especially considering your focus on selling women's products. It's great to know that many women are using it to drop hints to their partners, resulting in increased sales for your store. We're glad that the app is easy to set up and that you've had a positive experience with our support service. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in further enhancing your sales and customer experience.
Me encanta la aplicación muy útil y con excelente atención a clientes. ¡Muy recomendada! Inclusive te dan opciones para mejorar la vista dentro de tu sitio y tienes un equipo que habla ingles y español. ¡Es fantástico !
Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you love the app and find it very useful, and we appreciate your kind words about our excellent customer service. We strive to provide support in multiple languages, including English and Spanish, to ensure a great experience for all our customers. We're glad that you appreciate the options for improving the app's appearance within your site. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to continue providing you with a fantastic experience. ¡Muchas gracias por elegir nuestra aplicación Drop A Hint 2.0!
The support team was very quick to respond and made all the tweaks we couldn't make ourselves. Really appreciate their easy partnership.
Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that our support team was quick to respond and was able to assist you with the tweaks you needed. We strive to provide excellent customer service and an easy partnership experience, and we're glad to know that we were able to meet your expectations. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to continue supporting you in any way we can.
Stan & Bella have the BEST customer service!! Whenever I had a question or ran into an issues they were quick to response and resolve. I highly recommend this app to help increase sales.
Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you had such a positive experience with our customer service team, particularly with Stan and Bella. We pride ourselves on providing the best customer service possible, and we're glad to know that they were quick to respond and resolve any questions or issues you had. We appreciate your recommendation of our app as a tool to help increase sales. If you have any further questions or need any additional assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support your business growth.