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Excellent customer service. We've been using Drop a Hint for the last two years. I had some issues while switching to their new app, and I received a prompt response with a resolution. Thank you, Marc, for your assistance!
A great app once you get it up and running! The team were helpful in assisting us with customisations so that it integrates more seamlessly with the rest of our site.
This app has been fantastic and our customers love it. We are a jewelry business and we keep seeing fantastic results. Especially now as the holidays are about to ramp up. The developers and owners of the app are SO responsive, they call you back, they help fix issues and they truly care. Not many apps do this -- so we have been grateful for them as we have a lot of customizations. They also helped us do the development since our team did not handle the bandwidth. They were able to meet our deadline and we are so happy because sales keep pouring in! Amazing app - highly recommend!!
Thank you for your enthusiastic feedback about our Drop A Hint 2.0 app. We're thrilled to hear that it has been fantastic for your jewelry business and that your customers are loving it. It's great to know that you're seeing fantastic results, especially during the holiday season. We pride ourselves on our responsive customer service, and we're glad that we've been able to assist you with any issues and customizations. Meeting your deadline and helping you with the development process was a priority for us, and we're delighted to see that it has led to increased sales for your business. We appreciate your recommendation and are grateful that you chose our Drop A Hint 2.0 app. If you have any further questions or need assistance, please don't hesitate to reach out.
We are extremely happy with the Drop a Hint app! It was easy to add on and is very user friendly from our end and for the customers to use. We've already seen increased use of it with our clients. We like the customization ability for the message and the reporting options. Overall, we are very pleased with this app!
Thank you for your wonderful feedback and for choosing our Drop A Hint 2.0 app! We're delighted to hear that you are extremely happy with the app and that it has been a user-friendly experience for both you and your customers. It's great to know that you have already observed increased usage and found value in the customization options and reporting features. We're committed to providing you with an excellent app and are here to support you every step of the way. Thank you again for your positive review, and we look forward to continuing to exceed your expectations with our Drop A Hint 2.0 app!
Great app. Easy to set-up and implement. Their team has been incredibly responsive and helpful when it comes to helping us.
Thank you for your feedback on our Drop A Hint 2.0 app. We're pleased to hear that you find it great and that the set-up and implementation process was easy for you. We pride ourselves on providing excellent customer support, and we're glad that our team has been incredibly responsive and helpful in assisting you. If you have any further questions or need any additional help, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're committed to ensuring your continued satisfaction.
I have had to ask for assistance in installing the app due to cookie glitches. but seems to be working ok now. I have asked for assistance in adjusting spend cap on the hints, as we are charged per 'hint'... it would worry me that bot or spam users could rack up huge bills with this app. waiting on reply. currently adding the text feature but they will not let you add it without ' leaving a review'. I haven't got the app fully working yet so it's a bit early for a review but I had no option.
Thank you for your feedback on our Drop A Hint 2.0 app. We apologize for any inconvenience you experienced during the installation process and appreciate your patience. Our team is dedicated to providing excellent customer support and we're actively working on addressing your concerns regarding the spend cap on hints. We understand the importance of cost control and ensuring a positive experience for our users. Regarding the text feature, we apologize for the inconvenience of leaving a review before fully testing the app. We appreciate your understanding and rest assured that your feedback is valuable to us. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're committed to providing you with a successful and satisfactory experience.
The app team on this app is so incredibly helpful. The admin isn't the most intuitive and the help documents don't really exist but the team that supports this app more than makes up for anything that is missing. The chat feature is crucial and the team is extremely responsive. I had a lot of specific requirements for this feature and they went above and beyond to help me create the desired experience for our brand. I'm excited to introduce this new revenue stream to our site.
Thank you for sharing your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that our app team has been incredibly helpful to you. We apologize if you found the admin interface less intuitive, and we appreciate your understanding regarding the lack of comprehensive help documents. However, we're glad to know that our responsive support team has more than compensated for any missing information. It's fantastic to hear that the chat feature has been crucial for you, and our team has gone above and beyond to assist you in creating the desired experience for your brand. We share in your excitement to introduce this new revenue stream to your site. If you have any further questions or need any assistance, please don't hesitate to reach out. We're here to support you and ensure the success of your brand.
Happy with this app. The team behind it are really supportive and helpful and provide solutions quickly.
Thank you for your feedback on our Drop A Hint 2.0 app. We're pleased to hear that you're happy with the app. Our team takes pride in being supportive, helpful, and providing quick solutions. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we appreciate your support in helping us make your experience a positive one.
We needed a fully customisable HTML/CSS solution to create continue brand aesthetics across our store, we couldn't find any other solution that allowed us to do this, so we are very happy to have found Appsolute.
Thank you for your feedback on our Drop A Hint 2.0 app. We're delighted to hear that our app has provided you with the fully customizable HTML/CSS solution you needed to maintain consistent brand aesthetics throughout your store. We understand the importance of aligning your brand and appreciate that our app has met your specific requirements. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app (Appsolute), and we're here to support you in creating a cohesive and visually appealing brand experience for your customers.
This app is perfect to download for your shopify store! Marc was super helpful with installation and set-up to ensure the 'Drop a Hint' button matched the rest of our site!
The team were super responsive and helped us set the app up in no time!
Super useful, super quick set-up and amazing communication from the team