Drop Hint 2.0 SMS Email Postal , 89 則評價
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Pathetic experience with this app. No reply from the support team after repeated emails since almost a week now! They overcharge you by citing higher number of requests -most of which are not genuine and filled by bots. Avoid!
Dear Shravan, I am sorry we missed your email and replied with a delay. I am perplexed by your faulty statements. We do not overcharge merchants. We have a great reputation among thousands of businesses using our app, which delivers amazing results and revenue.
It is very disappointing when you do not have anything to say about Drop Hint 2.0 generating more than $430,000 to this day in less than 11 months, but the moment you experience a delay in reply, you are the first to smear faulty statements.
Bots do not buy products from your site. Genuine clients brought by our app do.
If you advise merchants to "avoid" Drop Hint 2.0, you should also uninstall it.
This is really the only drop a hint app on Shopify. The team were very responsive when I brought issues to their attention and speedily helped me resolve them. As for the app itself, the drag-and-drop interface is super easy to use especially if you are not tech-savvy. And it looks great on desktop and mobile. 5 stars.
A great app once you get it up and running! The team were helpful in assisting us with customisations so that it integrates more seamlessly with the rest of our site.
This app is brilliant! Super easy to set up and straightforward integration into our product pages. The best thing is that it integrates with Klaviyo and adds profiles to our newsletter further funneling them into our ecosystem. Great concept - we love it!
Excellent customer service. We've been using Drop a Hint for the last two years. I had some issues while switching to their new app, and I received a prompt response with a resolution. Thank you, Marc, for your assistance!
Brilliant app. Brilliant service. There app is really helpful for customers who are looking for gift ideas. Staff are always happy to help.
A quick response to a few small issues we were having and they were sorted seamlessly. Nice addition to our site with enough customisations available to make it fit our theme.
literally the best feature and such a good team to contact
This app has quite a few features and customization options. Support is very helpful with setup as well as customization.
Thank you for sharing your feedback on our Drop A Hint 2.0 app. We're glad to hear that you appreciate the numerous features and customization options it offers. Providing helpful support for both setup and customization is a priority for us, and we're pleased to know that our team has been able to assist you effectively. If you have any further questions or need any additional support, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our app.
We were looking to be able to customize our hint card so that we could have additional fields for our customers to fill out and this worked out great for us. We love that we can now also have a customized closing page with marketing content. The support team was extremely responsive and helpful in migrating us from v1 to 2.0. Appreciate their help and guidance throughout the process. Hoping that 2.0 will be a better experience for us and our customers.