整體評分
4.8
各級評分數量
  • 81% 的評分為 5 顆星
  • 14% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
編輯時間:2022年11月15日

UPDATE - Support reached out and gave us guidance in how we can solve the problem. Looks like support's emails were also going into junk. Updating my rating from 2 stars to 4. Love this app but we are having trouble with emails going into junk folders. I reached out twice now to support and no one has responded.

GURHAN
美國
使用應用程式 11個月
AppSolute 已回覆 2022年11月14日

Thank you for updating us on your experience with our Drop A Hint 2.0 app. We appreciate your feedback. We apologize for any inconvenience you experienced with support emails going into the junk folder. We're glad to hear that our support team reached out and provided guidance to help solve the problem. We understand your frustration with the delayed response and apologize for the inconvenience caused. We appreciate your understanding and willingness to update your rating to 4 stars. If you have any further questions or need any additional assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction with our app.

2022年12月7日

we are super happy to have discovered this app through another website. we immediately downloaded the app and it has been so easy to customize. any issues or questions we have had have been quickly responded to over chat. looking forward to how this is going to grow our sales this holiday!

esby apparel
美國
使用應用程式 22天
AppSolute 已回覆 2022年12月8日

Thank you for your fantastic review. We are glad you enjoy the ease of use and the quality and timing of our customer service team. Drop A Hint 2.0 will not only help this holiday season but beyond :)

2022年12月10日

So far this app has been useful but I'm still trying to figure out the settings and how to send text messages instead of emails.

Lesley Ann Jewels
美國
使用應用程式 10個月
AppSolute 已回覆 2022年12月10日

Thank you for your review. We are glad you find Drop A Hint 2.0 a great addition to your business. Right now the SMS is optional and it is up to the user to select email or SMS delivery of the hint. Our next update will allow to the merchant to choose which method is the default one.

2022年11月8日

I'm testing out this app for the holiday season. I'm hoping that is has some positive results for me.

Motherland Essentials
美國
使用應用程式 18天
AppSolute 已回覆 2023年7月7日

Thank you for your feedback on our Drop A Hint 2.0 app. We appreciate your interest in testing it out for the holiday season. We hope that the app proves to be beneficial for you and delivers positive results. If you have any questions or need any assistance during this testing phase, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we wish you great success in the upcoming holiday season.

2022年11月28日

Cant turn text function on. found the request for constant reviews very annoying. Most people have not opened emails yet, so not great cut through yet.

Saben
紐西蘭
使用應用程式 1年多
AppSolute 已回覆 2022年11月28日

Thank you for sharing your feedback. It is hard for us to understand your frustration. The SMS function is active for your account and our app has brought additional revenue for your brand at an amazing
X49.20 ROI which is amazing :) and only the beginning

We apologize for any inconvenience you experienced. We recommend monitoring the performance and adjusting your strategy accordingly. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're committed to continually enhancing your experience.

2022年11月25日

Been great so far! Upgrading so we can connect to our email app Klaviyo. Also great Customer Service!

Embark Fine Jewelry
美國
使用應用程式 16天
AppSolute 已回覆 2023年7月7日

Thank you for your feedback and for choosing our Drop A Hint 2.0 app! We're thrilled to hear that your experience has been great so far. Upgrading to connect with your email app Klaviyo will further enhance your marketing efforts. We're glad to know that our customer service has met your expectations as well. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you again for your support, and we're excited to continue serving you with our Drop A Hint 2.0 app!

2023年1月29日

Great app, was very easy to install and customize. The staff has been very responsive and helpful. 5 stars

Bella Rosa Galleries
美國
使用應用程式 15天
AppSolute 已回覆 2023年7月7日

Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you found it great and that the installation and customization processes were easy for you. We take pride in providing responsive and helpful support, and we're glad that our staff has met your expectations. Your 5-star rating is greatly appreciated. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app.

編輯時間:2022年4月14日

While we initially had some back and forth with the development team to get this up and running, they ultimately were very collaborative with us to get this customized in the exact way we wanted. We are excited to see how our customers engage with this new tool!

Kindred Bravely
美國
使用應用程式 6個月
AppSolute 已回覆 2023年7月7日

Thank you for your feedback on our Drop A Hint 2.0 app. We appreciate your patience and collaboration during the initial setup process. We're glad that our development team was able to work closely with you to customize the app to your exact specifications. We share your excitement in seeing how your customers will engage with this new tool. If you have any further questions or need any assistance along the way, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to support you in making the most out of this customized solution.

2022年12月7日

Just added this app and it was easy to install and implement. No issues thus far as a new user. The configuration options are user friendly.

Love Weld™
美國
使用應用程式 13天
AppSolute 已回覆 2022年12月8日

Thank you for your review. We are thrilled you are pleased with the Drop A Hint 2.0 app.
We strive to build high-performing yet easy-to-use tools to help the world of e-commerce.

2021年12月14日

Me encanta la aplicación muy útil y con excelente atención a clientes. ¡Muy recomendada! Inclusive te dan opciones para mejorar la vista dentro de tu sitio y tienes un equipo que habla ingles y español. ¡Es fantástico !

Adaraluna
墨西哥
使用應用程式 13天
AppSolute 已回覆 2023年7月7日

Thank you for your feedback on our Drop A Hint 2.0 app. We're thrilled to hear that you love the app and find it very useful, and we appreciate your kind words about our excellent customer service. We strive to provide support in multiple languages, including English and Spanish, to ensure a great experience for all our customers. We're glad that you appreciate the options for improving the app's appearance within your site. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our Drop A Hint 2.0 app, and we're here to continue providing you with a fantastic experience. ¡Muchas gracias por elegir nuestra aplicación Drop A Hint 2.0!