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One of the best dropshipping apps out there. The items are high quality, which does mean slightly higher prices, but the fast shipping and great customer service more than make up for it. Highly recommend.
Thank you so much for your review, we really appreciate the kind words!
We look forward to continuing to support you as you build and scale your business :)
DropCommerce + Jimmy = A Winning Combo"
Working with DropCommerce has been a great experience for my online kitchenware store. The product selection is solid, and the platform made it easy to find quality items to add to my catalog.
A special shoutout to Jimmy on the support team — he went above and beyond to help me navigate any issues I ran into. His responsiveness and genuine care for getting things resolved made a real difference. It's rare to find that level of personalized support, and it truly stood out.
If you're looking for a dropshipping solution with a team that actually supports you, DropCommerce is worth checking out.
Thank you so much for the thoughtful review!
We are thrilled to have you as a client, and we look forward to helping you grow your business!
You put a big smile on Jimmy's face with this review :)
Jimmy was incredibly helpful during a very stressful situation!
I had an urgent issue where a customer exploited a test discount code and ordered my most expensive product for nearly free. Jimmy stayed attentive throughout our entire conversation, explained DropCommerce's processes clearly, provided the supplier's contact information, and continued to push for a resolution on my behalf.
Thanks to his persistence and professionalism, the situation was resolved and I was able to recover from what could have been a significant financial loss.
Jimmy is a credit to the DropCommerce support team. Highly recommend!
— Joseph, MAISONMOJO
User friendly to set up as a Drop Shipping Supplier. Would recommend!
DropCommerce App is fantastic, makes my online business run efficiently and easily. Simplifies the process saving the company time and money.
Thank you so much for your review!
We are very excited to be a part of your amazing business!
First time online store owner, first orders, same day as orders come - shopify site crashes, orders won't sync...aaa... dropcommerce bot is trying to fix my issue but we are both not smart enough for this... then the owner sees our conversation (between bot and I), jumps in, fixes it on the spot, offers support anytime! Just WOW! I'm staying, already a fan, love when my problems are not just my problems! This level of customer service in virtual reality is a gold! Rare!!! I would love to recommend this app for anyone who wants to try dropshipping, well worth it!!! Happy shopper :)
I have been really impressed with the suppliers I have found on Drop Commerce. It is nice to find a platform with so many organic, handmade, artist-created, fair-trade options located in the US. I have had a couple of minor hiccups with orders, but their customer service is very responsive and supportive, and it really keeps things moving without any extra effort from my end. It is always so appreciated!
The CEO of this company has been working with me on fixing any issues, and they really do care about their clients. I really appreciate what they have done to help me with my store.
The reason to be with Drop-commerce is the suppliers. Especially if you want quality, vetted products that ship from the U.S. or Canada.
Hi there,
Thank you for sharing your feedback, and I apologize for any negative experience you may have had on our platform.
I just wanted to address your concerns here, we are also reaching out to you directly so please don't hesitate to respond to our support team so that we may better understand any of the issues you had on our platform.
Bugs: We definitely want to hear about any bugs you have encountered on our platform. We have recently launched some significant improvement updates but sometimes some bugs get missed by our team, we would much appreciate any details regarding this if you don't mind sharing with our team. In the meantime we are working hard at making our platform bug free for our users.
Security: Just to clarify are you using our newly released embedded version of DropCommerce? If that is the case then it does require you to launch our app from withing Shopify's admin panel. If that is not the case can you please let our support team know some more details on your concerns around the security of our app?
Adding Shipping Prices: You can actually do this by navigating to advanced settings, and toggling the "Include Shipping In Price" button to on.
Product Descriptions: The descriptions are written by our suppliers, however we do make an effort to help ensure that descriptions are thorough and free of spelling errors. If there are specific product descriptions that need to be fixed we would love to hear about it so we can correct the issue!
Supplier: We are sorry to hear that the supplier you were using on DropCommerce has left, we will be sure to reach out to see if they were experiencing specific issues with our platform or if it was a business decision to stop dropshipping.
If you don't mind responding to our support team we would love to see how we can further improve. We take all of our customer feedback seriously and action as much of it as we can.
Customer service is fantastic! Thank you, Maria and Shiera, for all of your help!
Thank you so much for your review! Please feel free to reach out any time! :)
I highly recommend DropCommerce. Their platform is robust and the help is quick and precise. No glitches so far, and their info is represented in a clear manner. Keep it up!
