DropCommerce: US Dropshipping , 384 reseñas
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Customer service is fantastic! Thank you, Maria and Shiera, for all of your help!
Thank you so much for your review! Please feel free to reach out any time! :)
The CEO of this company has been working with me on fixing any issues, and they really do care about their clients. I really appreciate what they have done to help me with my store.
The reason to be with Drop-commerce is the suppliers. Especially if you want quality, vetted products that ship from the U.S. or Canada.
Hi there,
Thank you for sharing your feedback, and I apologize for any negative experience you may have had on our platform.
I just wanted to address your concerns here, we are also reaching out to you directly so please don't hesitate to respond to our support team so that we may better understand any of the issues you had on our platform.
Bugs: We definitely want to hear about any bugs you have encountered on our platform. We have recently launched some significant improvement updates but sometimes some bugs get missed by our team, we would much appreciate any details regarding this if you don't mind sharing with our team. In the meantime we are working hard at making our platform bug free for our users.
Security: Just to clarify are you using our newly released embedded version of DropCommerce? If that is the case then it does require you to launch our app from withing Shopify's admin panel. If that is not the case can you please let our support team know some more details on your concerns around the security of our app?
Adding Shipping Prices: You can actually do this by navigating to advanced settings, and toggling the "Include Shipping In Price" button to on.
Product Descriptions: The descriptions are written by our suppliers, however we do make an effort to help ensure that descriptions are thorough and free of spelling errors. If there are specific product descriptions that need to be fixed we would love to hear about it so we can correct the issue!
Supplier: We are sorry to hear that the supplier you were using on DropCommerce has left, we will be sure to reach out to see if they were experiencing specific issues with our platform or if it was a business decision to stop dropshipping.
If you don't mind responding to our support team we would love to see how we can further improve. We take all of our customer feedback seriously and action as much of it as we can.
Loving DropCommerce! Lot's of great vendors with great products and it feels much more high-end than some of the other dropshippers out there which is really nice because like many people, I don't want to have to wait (or have my customers wait) for weeks on end for subpar products.
The app is easy to use and very intuitive as well which is great for newbies!!
Beyond all of the above, the customer service is incredible! Any time I have had a question, concern - whatever it is I get a response within an hour from the team. They are truly incredible and honestly this makes a world of difference for a small business owner when time is of the essence and you're winging things on your own! I truly appreciate their hands on approach and am so happy that we found them!
Keep doing a great job!!!
Thank you so much for your review! We look forward to helping you grow your business!
The DC support team have been the best that I have ever worked with; thanks so much for your help guys while getting this all set up.
As for products, everything I have tested from DropCommerce has been high quality and received with fast shipping.
If you are looking at getting into dropshipping in USA/Canada and want to create an excellent customer experience through high quality items and fast delivery, you should check out DropCommerce as it does all this and more. Thanks team!!
With just starting out I am very pleased with everything so far. There has been great information that is given.
DropCommerce makes it super easy to find cool new suppliers and products. I was able to find a supplier that shares my values within 5 minutes of first installing the app. From there they make it easy to add the products to your import list without any commitment until you are ready to launch. Love it!
I havent made any sales yet but i think this app is really cool with unique quality products. If you are tired with cheap Aliexpress products then this app is surely for you
We're happy to hear that! Thanks for the review!
Wish you the best,
- DropCommerce Support Team
UPDATE 1/14/2020- I absolutely Love the app, love the fact they have good USA QUALITY products and shipping is fast. I have been with them a great while now and I must say they are one of the best USA dropshipping apps around. They respond quickly with any issues as well. I highly recommend this app and it is highly beneficial to USA merchants. They are very trustworthy.
Hey there! Thanks for the review :) If you want to message us at info@dropcommerce.co, we'd be happy to help look into the issues you mentioned about product info not being imported. Thanks again!
We have been using the app for about a year. Nicely integrated with Shopify. Tech support very responsive and helpful.
Thank you so much for your review! We look forward to working with you for many more years to come!
I am happy to find a great selection of US and EU products to put in my store. I feel that their fee is reasonable, the site is very user friendly and integrated seamlessly with my Shopify. Importing product to my store was a breeze. The customer service is prompt and very helpful, so nice to have something reliable! In the future, I hope to see more supplier options, and product reviews added.
Thank you so much for the review. :)
- Patrick, DropCommerce Founder