DropCommerce: US Dropshipping
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I love that you can search for products and suppliers by values!. It makes it super easy to find and work with suppliers that share my own missions! Highly recommend!
They only allow 3 suppliers to choose from, They dont have product you can choose from ,very little.
Hi there!
It's true that our free plan offers access to up to 3 unique suppliers at one time, but our Professional plan offers access to unlimited suppliers in our system. I hope that helps!
- DropCommerce Team
1st major order was submitted and paid for - only to be told days later that item was out of stock. I've been trying to get a refund ever since with no luck.
Hey there,
We are sorry to hear that you had issues with this order. We have followed up with the supplier and have been attempting to reach you to help with this order issue. Please contact our support team at any time.
The platform is pretty straight-forward - easy to integrate. But that's where it ended for us, hence the 2 stars. We signed up as a supplier (not a retailer), and as such, vetted retailers when receiving requests - prior to approving them to carry our products - well within our right to do so given the option, and were met with negativity when inquiring about said retailers. After not being able to find clear information regarding "product sampling requests" and receiving negative remarks from customer service chat member - "Patrick," we decided to part ways, albeit for a multitude of reasons - including one that raised red flags. The most important - I can’t imagine another brand being told that expecting to do business with “legitimate” retailers is an “unrealistic” expectation in drop-shipping and with DropCommerce! We do business with a couple other Drop Ship platforms and have never EVER been told that. Further, DropCommerce even states on its FAQ’s: "DropCommerce Products are not Your typical Dropshipping products. We only offer the best US and Canadian suppliers on the app — so never worry about the quality or where it's shipping from. Our suppliers actually care about the products they ship to your customers." As a brand, you're right! We absolutely care about who we allow to carry our products or who we choose to do business with – as any reputable company should do! But being told that because we deny more than we approve and are the problem - leaving retailers – whether legitimate or not – with a bad taste is completely unprofessional, not to mention quite unnerving. As any reputable brand should and does, we work hard to establish an image and under no circumstances are willing to knowingly participate with “false storefronts” or someone’s scheme to get a quick payout. While we know that isn’t the majority, we also know that they do exist. If what your chat rep Patrick advised me is true, then your response on your FAQ section for suppliers is not. You can’t expect a legitimate brand to not vet a potential retailer – which is exactly what we do – prior to approving them for listing products. Besides, we are a niche brand and as such, expect our retailers to be familiar with the product. How it’s made, warranty information, etc. Not just sell it and move on. We want to partner with retailers by all means, but not if it means tarnishing our image or what we’re building in the process. I can only hope this is a lesson learned for your staff and your company going forward. Chances are – it won’t matter, as we’re only one brand in your “thousands of genuine sellers.”
Thank you for your feedback!
As explained in our private chat, DropCommerce provides value to dropshippers by allowing them access to our network of quality US suppliers.
Many dropshippers are brand new to ecommerce and just building their store, and we've found that when suppliers are unwilling to work with the majority of dropshippers looking to sell their products, it creates a net-negative impact on our ecosystem as a whole. We want to help everyone, but we also don't want to set up dropshippers to be regularly disappointed by suppliers who are unwilling to work with the majority of sellers on our platform.
Situations like this are tough, and I apologize if expectations for your experience as a supplier were not met.
We will take your feedback seriously and see if there's anything we can to to improve this system moving forward.
Thanks,
Patrick, DropCommerce CEO & Founder
Oh men I never saw so wunderful products before,even they are expensive ,they also have their quantity,
We're happy to hear that you're enjoying our selection!
If there's anything we can do to provide you with a 5-star experience, feel free to let us know!
- DropCommerce Support Team
I purchased a prebuilt template for $199 thinking it will be unique but it's the same template I saw in their sample site. Even the wording and photos. I made my first sale, which I was excited about. But I was charged 17.99 for shipping but on my end it says shipping was 4.99 for the product. I ended up owing $5.77 just to complete the purchase. Now I'm rethinking this app because I am unsure of the real shipping charges for the other suppliers.
Hi there, I'm sorry if there was some confusion about the prebuilt templates. We show the templates so that you know exactly what you are getting in advance.
Regarding the shipping cost, I'd love to speak with you to figure out what's going on! I can assure you that we did not intentionally mislead or overcharge you. If you reach out to support@dropcommerce.com I would be happy to help figure all this out and make sure your future orders are profitable :)
I look forward to speaking with you,
Patrick, DropCommerce Founder & CEO
I really really want to like this App, but I have yet to find anything worthwhile to sell that will make a profit. Items cost are already high, then you have high shipping, their commission, etc. You also need to account for credit card charges, etc.
I've researched over a dozen products now and find that they are selling online for very low prices, which in effect leaves about a 5% to 9% margin IF I were to buy from DropCommerce. That's just to small a margin. And if you consider returns, ad costs, operation costs or other issues, you can't break even.
If you were scaling up it might work, but then at that point you could have other choices such as an agent in China, or even operate a small warehouse. So at this point, I want to love the fact that there are US and Canada products, but with too few products, high prices already factored in, and high cost of shipping, you cannot make a profit.
Thanks for the feedback! We do have a lot of higher ticket items, so perhaps you were just finding your chosen niche a bit restrictive.
Let us know if there's anything we can do to help you get set up!
- DropCommerce Support Team
So far DropCommerced is the easy and best supplier that I've come across with Shopify. I would love to see more products, but other then that I a very happy with this app.
i was tired of the other apps and started looking for a better drop shipping app with faster delivery time for United States & Canada as all my clients are from there . Drop commerce is working perfectly and the support team is active . thanks for this app , it saves me lot of research time and investment :)
Thanks for taking the time to leave a review. I really appreciate it. I look forward to seeing your success with our high quality products :)
- Patrick
This app sure makes dropshipping easy! The process to discover, and import products into your store is a breeze. I also love that the products are all sourced from Canada and the USA!
Thank you so much for your review! We're looking forward to helping you build your business!