Samlet vurdering
4,7
Antall per vurderingsnivå
  • 81 % av vurderingene er 5 stjerner
  • 7 % av vurderingene er 4 stjerner
  • 4 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 5 % av vurderingene er 1 stjerner
11. mai 2022

I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!

CO Family
USA
4 dager bruker appen
1. november 2022

Really smooth and straightforward interface. I love how easy it is to navigate through and discover new products and suppliers. Absolutely loving it!

RosesPlace12
Canada
3 dager bruker appen
DropCommerce svarte 4. november 2022

Thank you so much for your review! We look forward to helping you build your business! :)

28. november 2020

I uninstalled the app because i it was not doing anything for my store and the prices were not worth it plus i offer free sipping. Why am i being charged $39 still? Please re-imburse back my $39 for services i have not used. Thank you. I can't with these rip off apps on Shopify. Thank you

Can A Girl Catch A Break Chic Boutique LLC
USA
3 måneder bruker appen
DropCommerce svarte 28. november 2020

Hi there,

I'm sorry that DropCommerce did not work out for your business. I can confirm that since you've uninstalled you will not receive any future charges, and your most recent charge was just for your most recent month of usage, which generally takes a few weeks to actually get 'billed'.

If there's anything we can do to help you succeed, I would be happy to chat.

I'll reach out directly as well in hopes that we can talk this through.

Thanks,

Patrick, DropCommerce Co-founder and CEO

Redigert 8. september 2021

Setup was easy and straightforward, Alex from their support team was very responsive. Just installed so still waiting to connect with more retailers...

Waves Puzzle Co.
USA
3 dager bruker appen
DropCommerce svarte 20. september 2021

We're happy that you're enjoying it, and stoked to have you on board!

We'll do our best to connect you with more retailers. We've already featured you in two of our email newsletters :)

We look forward to working together,
- DropCommerce Support Team

Redigert 13. mai 2020

Shipping is not 2.99 or less to ship from US to Canada. It's 9.95 US on each item. Cost prices are high already and to add a profit and shipping items becomes too expensive for the consumers.

Vanilla Eboutique
Canada
3 måneder bruker appen
DropCommerce svarte 12. mai 2020

Hi there,

I'm so sorry to hear that you experienced a glitch while trying to order samples. I'll reach out to you directly by email to try and get this sorted out right away!

It's true that Canadian shipping generally costs more in our platform. We operate as an open marketplace where the suppliers manage their own profiles, so we are unfortunately not in control of the shipping cost there.

I'll be in touch directly to resolve your sample issue :)

- Patrick, DropCommerce Founder

3. mai 2020

Very easy and efficient installation. The service team even reached out to me by email to see if I had any help. They were very responsive to my questions and made everything simple and easy!

O/Z Lifestyle Brands
USA
3 dager bruker appen
DropCommerce svarte 17. august 2021

Thanks for the feedback! We're here to help :)

- DropCommerce Support Team

3. mai 2020

Hello Drop commerce, i am starter and wanted to bring below to your attention.
Kindly look at the Wilds wood supplier- the watches in your Dropcommerce App has the retail price more than what the price they are offering in website. might be by $20-30 for products under $100.
Kindly could you please let them know about it as it is not fair and is a conflict.I have pinged one of your customer care but she/he is away hence i need to leave a review here.
If we target on US customer base then it will be a definite loss for sure.
Hence, for that reason even though the watches are amazing I just did not opt for it.

EssentialsOnEarth
Australia
Rundt 2 måneder bruker appen
DropCommerce svarte 17. august 2021

Thanks for letting us know! We'll take a look at them, and make sure they don't violate our terms of agreement.

Thanks for taking the time to leave us a review!

- DropCommerce Support Team

Redigert 30. januar 2023

I signed up for the free trial and cannot get a hold of anyone to cancel before the trial is completed. DO NOT pay for the full year up front. I'm afraid I'm not going to get my money back.

**update: they did refund my purchase, however, the app still was not a fit for my needs

Kait's Post
USA
Rundt 2 måneder bruker appen
DropCommerce svarte 31. januar 2023

Hey there,

Sorry to hear that you are looking to cancel!

Our apologies that you did not receive a reply right away, our support team currently operates between 9am-5pm PST every day.

You certainly do qualify for a refund based on our refund policy, and so it has been issued to you.

We hope to see you on DropCommerce again in the future!

3. juli 2022

Please save your money, and choose a different app. The products are not unique, the quality is low, and the pricing is high. You will NOT MAKE A PROFIT off this app, or its products. Also, even if you cancel your accoutn, you will continue to be billed monthly. I cancelled 2 months ago, and even with Shopifys help, Jimmy the app developer will continue to bill you. There are so many other great drop ship apps that can actually make a difference, but this is not one of them. Jimmy you can make this right be refunding me my money for the past 2 months. You sent me a cancelation email back on 4/17/22 and yet you continue to bill me. Shopify sellers beware.

Novo Palazzo
USA
Rundt 2 måneder bruker appen
DropCommerce svarte 5. juli 2022

Hey there,

As Jimmy from our support team had mentioned, you had created two separate accounts with us, but had only cancelled one of them, which resulted in continued billing on the active account. Jimmy also mentioned to you that he had issued you a refund on the active account. Please note that billing is done through Shopify, but we have authorized a refund on the two months of DropCommerce charges on your active account. Please feel free to reach out to our support team if you have any other questions or concerns.

Redigert 11. august 2022

I purchased a prebuilt template that Drop Commerce made for me, The webpage says someone will contact you in 24 hours to create your website, however I heard nothing for the first 4 days and I was under my 14 day free trial from Shopify so I was very frustrated. I spent another 2 days going back and forth between Shopify and DropCommerce because I was unable to log in to the store. I then purchased an item from my own store just to test the accuracy of what is advertised and it's been 7 days and nothing has happened. It hasn't even shipped yet. The contact us page "Live Chat" doesn't work and it takes over 24 hours for them to respond to you. Plus it says 48 mins to fulfill order for the last 6 days. The website advertises that it ships in 5-7 business days. I think you should take that off your website if it's not true. Also, who is in charge of your YouTube Channel? It would be much easier to watch videos of how to do certain things on your site if it was updated regularly. However, It's been over a year since it's been updated. I even called the vendor directly and they had not received my order so I know its Drop Commerce. UPDATE: After submitting this I was told that I had to go through DropCommerce website to fulfill the order instead of Shopify (separate login for me) . Anyone who purchases a prebuilt store should be made aware of this. Also, the shipping price on Drop Commerce is NOT the same price as it is on Shopify so my profit margins just decreased significantly. These prebuilt stores don't add the total value of shipping per item so my entire formula is skewed. The prices are too high to make this work successfully. 9-11-22 I received my bag last Friday. The box unrecognizable but the product was okay. It was sent by FedEx. I was charged $10 for shipping a drawstring bag that someone shipped in a medium sized cardboard box which naturally would flatten if another box was put on top of it. It should have been shipped in a padded envelope. And, I'm getting violations that my store isn't properly set up and so I can't advertise on certain platforms. Still frustrated.

Icy's Den
USA
Rundt 2 måneder bruker appen