Omtaler (76)
Raffiner
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Etter vurdering
I downloaded this app and not realizing it, they started charging me right away. I never signed up for any plan and yet they keep charging my credit card. This is shady..
Hi there,
All billing is processed through Shopify and any app charges would first need to be authorized by you directly.
However we are happy to look at issuing you a refund, we have reached out to you directly to discuss further.
Thanks,
Spencer
This has to be the worst app I've ever used. I have tried SO many times. I've tried different shops, different shopify stores of mine, the outcome is almost always frustrating! The app doesn't work great, no one answers the chats, the orders don't sync. I can't pay for an order to fulfill it. Order I pay to get fulfilled never go through. It's ton of headaches and they won't refund my money because I paid for the year!!!! Stay away! Thinking of contacting better business bureau.
Hi there,
Our support team has been in touch with you and everything has been resolved on our end. Please don't hesitate to reach out at any time and we will be happy to continue serving you!
Please save your money, and choose a different app. The products are not unique, the quality is low, and the pricing is high. You will NOT MAKE A PROFIT off this app, or its products. Also, even if you cancel your accoutn, you will continue to be billed monthly. I cancelled 2 months ago, and even with Shopifys help, Jimmy the app developer will continue to bill you. There are so many other great drop ship apps that can actually make a difference, but this is not one of them. Jimmy you can make this right be refunding me my money for the past 2 months. You sent me a cancelation email back on 4/17/22 and yet you continue to bill me. Shopify sellers beware.
Hey there,
As Jimmy from our support team had mentioned, you had created two separate accounts with us, but had only cancelled one of them, which resulted in continued billing on the active account. Jimmy also mentioned to you that he had issued you a refund on the active account. Please note that billing is done through Shopify, but we have authorized a refund on the two months of DropCommerce charges on your active account. Please feel free to reach out to our support team if you have any other questions or concerns.
Pricing is not competitive, and for shopping outside the USA its a minimum of $15 USD. Not competitive for drop shipping outside the USA.
I'm sorry to hear that you were unable to find affordable International shipping options! We are a marketplace, and all the prices and shipping rates in our system are set by the suppliers themselves.
I will make sure our team continues to look for more suppliers with affordable options for International shipping.
Thank you for your feedback,
Patrick, DropCommerce Founder