DropCommerce: US Dropshipping

Hi there!

I'm sorry to hear your frustration with the minimum selling price feature.

To be clear, if the product price dips below the minimum selling price due to a coupon, that's totally fine! The feature only limits the initial listed price of the product before other store-level discounts. I'll make sure that we make this more obvious within the app!

Just to explain the reasoning behind this feature, unlike some other apps, the products in our app are from real brands. These brands work hard to build their name, and they require that stores don't sell their products at a lower rate than their retail price, which is what the minimum advertised price is.

Most stores don't find this to be an issue, since in most cases selling below the minimum advertised price would result in less-than-desired profit.

I hope that helps clarify this feature!

- DropCommerce Team

Thank you for your review. I'm sorry to hear that you found the products expensive. To be transparent, we operate as an open marketplace, so the suppliers set their own rates, and we mandate that they offer at minimum a 30% margin, but since a lot of the products are made in the US with high quality materials in small batches, prices do tend to be higher.

I apologize for the miscategorized products. We have been onboarding multiple new suppliers per day and we are a bit behind on fixing categorization issues, but that is something we are actively working on improving.

We take all feedback into consideration and we do appreciate the opportunity to improve.

I will reach out directly to see if there's anything we can do to help.

Thanks a lot,

Patrick, DropCommerce Founder

Hi there,

I'm sorry to hear that you find the products in our system expensive.

Our suppliers are based in the US, and many of them are hand-making their products plus all shipping them from within the US, which does cost more than what you would find on other dropshipping apps.

We currently have over 14,000 products available in our catalog.

If you reach out via our live chat, our team would be happy to help try and find some good products for your store!

Thanks,

Patrick, DropCommerce Founder

Hi there,

I'm sorry to hear that you weren't happy with the product pricing. Our suppliers offer a minimum of 30% discount, but it's true that in some cases the shipping rates and other fees add up to around the discount amount.

Many suppliers offer free shipping and some offer up to 50% discount, but in the cases where they don't, you would want to make sure you're charging shipping to your customer so that you don't need to roll it into the product price.

All our products are shipped from within the US or Canada, so shipping rates tend to be higher than our competitors who offer primarily Chinese products with 4+ week shipping times.

If you have any questions or you'd like some help finding products with cheaper shipping, we'd be happy to chat further.

Thanks for your feedback,

Patrick @ DropCommerce

Thanks for the feedback! We appreciate how specific you were in your suggestions. We'll work on it!
- DropCommerce Support Team

Hi there, this is Patrick, the CEO of DropCommerce.

Thank you for the review. I'd love to help you find some products that will work and be profitable for your store.

I'm going to reach out in a direct email to see if we can chat further about this.

Thanks for your feedback,

Patrick

Hi there,

I'm so sorry that you've found that the prices on our platform won't work for you.

We are an open marketplace, so it's actually the suppliers setting all the prices and shipping rates, but we are always willing to look into individual suppliers if there's an issue.

All of the products are 30-50% marked down from retail price, but because we sell from real US brands, the shipping rates do tend to be a bit higher. Most of our suppliers are charging shipping on their site, too, and we definitely expect you to be forwarding the shipping rate to your customer.

If you are charging a shipping rate, you'll be earning the full 30 - 50% profit.

If you'd like some help finding suppliers and products that will work for you, please reach out directly to support@dropcommerce.co and we'll be happy to help.

Thanks a lot,

Patrick @ DropCommerce

Hi there,

I appreciate you taking the time to provide your feedback. I'm sorry to hear that you haven't found a profitable combination with our app.

I would love to speak with you directly about this to see if we can help.

If you're interested in chatting, please reach out to our support team via Live Chat and I'd love to try and find a profitable solution for you!

Thanks again,

Patrick, DropCommerce Founder

Hi there,

I'm very sorry that you feel that the items in our app are overpriced. All prices are set by the suppliers, and we do not any any cut on any items. Each supplier manages their own profile, so it's up to stores to choose which suppliers offer products at prices that work for them.

We require that suppliers show their true retail prices on DropCommerce, so if you're actually seeing the same item for cheaper elsewhere, we would happily look into it and remove the item if that's true.

Would you mind letting me know which supplier you're referring to so we can look into it?

I will reach out personally to see if we can work this out.

Thanks for your feedback,

Patrick, DropCommerce Founder

Hello there, thank you for your review. We actually enable you to import up to 25 products for free, effectively allowing you to try DropCommerce risk free until you have processed an order. We also do have some other pricing models available so please don't hesitate to reach out to our team!