DropCommerce: US Dropshipping
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Although we have been using this company for just a short time, we have been very impressed with the customer service. This makes all the difference in the world when you come across a company that care, not just about making a profit, but about the success of its customers. I recommend you give them a try.
With just starting out I am very pleased with everything so far. There has been great information that is given.
The CEO of this company has been working with me on fixing any issues, and they really do care about their clients. I really appreciate what they have done to help me with my store.
The reason to be with Drop-commerce is the suppliers. Especially if you want quality, vetted products that ship from the U.S. or Canada.
Hi there,
Thank you for sharing your feedback, and I apologize for any negative experience you may have had on our platform.
I just wanted to address your concerns here, we are also reaching out to you directly so please don't hesitate to respond to our support team so that we may better understand any of the issues you had on our platform.
Bugs: We definitely want to hear about any bugs you have encountered on our platform. We have recently launched some significant improvement updates but sometimes some bugs get missed by our team, we would much appreciate any details regarding this if you don't mind sharing with our team. In the meantime we are working hard at making our platform bug free for our users.
Security: Just to clarify are you using our newly released embedded version of DropCommerce? If that is the case then it does require you to launch our app from withing Shopify's admin panel. If that is not the case can you please let our support team know some more details on your concerns around the security of our app?
Adding Shipping Prices: You can actually do this by navigating to advanced settings, and toggling the "Include Shipping In Price" button to on.
Product Descriptions: The descriptions are written by our suppliers, however we do make an effort to help ensure that descriptions are thorough and free of spelling errors. If there are specific product descriptions that need to be fixed we would love to hear about it so we can correct the issue!
Supplier: We are sorry to hear that the supplier you were using on DropCommerce has left, we will be sure to reach out to see if they were experiencing specific issues with our platform or if it was a business decision to stop dropshipping.
If you don't mind responding to our support team we would love to see how we can further improve. We take all of our customer feedback seriously and action as much of it as we can.
The DC support team have been the best that I have ever worked with; thanks so much for your help guys while getting this all set up.
As for products, everything I have tested from DropCommerce has been high quality and received with fast shipping.
If you are looking at getting into dropshipping in USA/Canada and want to create an excellent customer experience through high quality items and fast delivery, you should check out DropCommerce as it does all this and more. Thanks team!!
First of all, the company strives to sell American brands in the market. The products carried by DropCommerce, are small business owners, meaning we can support them by selling their products through dropshipping. Later this year, they might have "White Labeling" option available. It means that the packages that is shipped out to your customers will have your brand logo on top, and allow for the customers to have brand experience. So, you can grow your brand as well as help small businesses sell their product at the same time, helping both businesses grow. I think this would be a great addition and hopefully they will have this feature available for us soon.
Thank you so much for your review! Yes we are working hard on bringing new features, including a plan for White Label this year!
Loving DropCommerce! Lot's of great vendors with great products and it feels much more high-end than some of the other dropshippers out there which is really nice because like many people, I don't want to have to wait (or have my customers wait) for weeks on end for subpar products.
The app is easy to use and very intuitive as well which is great for newbies!!
Beyond all of the above, the customer service is incredible! Any time I have had a question, concern - whatever it is I get a response within an hour from the team. They are truly incredible and honestly this makes a world of difference for a small business owner when time is of the essence and you're winging things on your own! I truly appreciate their hands on approach and am so happy that we found them!
Keep doing a great job!!!
Thank you so much for your review! We look forward to helping you grow your business!
This app has been great so far! I am in the early days of launching my store and have been very impressed by the quality of products. Orders have shipped quickly, and customer service has been very responsive and helpful. Looking forward to working with DropCommerce more!
I like the app because it is integrated with Sopify and it has a variety of products that are not listed in Amazon.It is a great advantage! Besides it offers quick delivery to US and prices are a little lower than in other dropshipping companies
DropCommerce has been a cut above the rest, with quality products, a site that is easy to navigate and friendly customer service.
Thank you so much for your review! We look forward to working with you! :)
I love all the different suppliers, and it's great that I can filter by their differing values! I'm finding products that make me excited to sell!