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We have only been using this app for a short time. However, their customer service has been top notch! Jim has been wonderful to work with! He helped us set everything up quite quickly and answered all of our questions almost instantly. We have considered offering a dropship option for our retailers for some time now, and after lots of research felt that DropCommerce was best suited for our needs. We love that their model is based around U.S. brands and that they lean towards quality. So far everything is going smoothly. Highly recommend.
This is THE best collection of quality goods if you are looking for Made in the USA, Canada, Women-Owned, or ethically sourced items.
Thanks so much for the feedback :) We're continuing to add more products from ethical suppliers every week!
Wish you the best,
DropCommerce Support Team
We love how simple it is for first time use and caught on right away, which is why we upgraded immediately , We love it and the selection is great a big variety and staff very supportive.
As a supplier this has been the easiest and most convenient app to use, it integrates perfectly with our shopify store and links our inventory in no time. We are used to deal with other drop shipping platforms that are not even close to offer a good customer service for the suppliers and willing to help with any technical difficulty. Spencer is very responsive and helpful.
Thank you for offering an outstanding service.
Raul
Beyond Borders Collective.
Thanks for the review :) We're here to be the best!
Let us know if you ever need help with anything!
- DropCommerce Support Team
So far, I’m really impressed with their customer service! I’m also happy I finally found a drop shipper who sells only US/Canada-made items. The merchandise looks very promising and high quality. Plenty of choices if you’re selectively looking for more than cheap warehouse-type items.
We're happy to hear that :) We aim to provide an awesome customer experience, so thanks for taking notice!
Wish you the best,
- DropCommerce Support Team
This has to be the worst app I've ever used. I have tried SO many times. I've tried different shops, different shopify stores of mine, the outcome is almost always frustrating! The app doesn't work great, no one answers the chats, the orders don't sync. I can't pay for an order to fulfill it. Order I pay to get fulfilled never go through. It's ton of headaches and they won't refund my money because I paid for the year!!!! Stay away! Thinking of contacting better business bureau.
Hi there,
Our support team has been in touch with you and everything has been resolved on our end. Please don't hesitate to reach out at any time and we will be happy to continue serving you!
Awesome selection of products, very cool styles, great margins! Added products and saw engagement almost immediately.
Staff is super cool and super helpful! Definitely recommend!
Happy to hear that you're enjoying it so much!
Thanks for the review :)
- DropCommerce Support Team
It's too soon to give a full review; I'm on a free trial and am downloading products as quickly as I can so will up-date down the road. The app is easy to install; there is a great selection of suppliers and products from which to choose and which will complement my existing store. On the downside, I feel that the monthly fees are a tad too expensive.
Edited: Since I first reviewed, I have discovered many quality suppliers and the customer service is second-to-none. I highly recommend this app!
Thanks for the review! We appreciate the feedback :)
- DropCommerce Support Team
I highly recommend DropCommerce. Their platform is robust and the help is quick and precise. No glitches so far, and their info is represented in a clear manner. Keep it up!
I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!