評論 (88)
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UPDATED RATING- At first I was having issues with the back office. They were quick to help me get it up and running. It has been beneficial for my business! I highly suggest this to any small business just starting up!
The only thing that could make the app even better is web tutorials (they might have them I just cant find them).
Thanks for updating your review, and for the great feedback!
We do have some walkthrough videos available in our Help section, but no worries!
Wish you the best,
- DropCommerce Support Team
Customer service is fantastic! Thank you, Maria and Shiera, for all of your help!
Thank you so much for your review! Please feel free to reach out any time! :)
The CEO of this company has been working with me on fixing any issues, and they really do care about their clients. I really appreciate what they have done to help me with my store.
The reason to be with Drop-commerce is the suppliers. Especially if you want quality, vetted products that ship from the U.S. or Canada.
Hi there,
Thank you for sharing your feedback, and I apologize for any negative experience you may have had on our platform.
I just wanted to address your concerns here, we are also reaching out to you directly so please don't hesitate to respond to our support team so that we may better understand any of the issues you had on our platform.
Bugs: We definitely want to hear about any bugs you have encountered on our platform. We have recently launched some significant improvement updates but sometimes some bugs get missed by our team, we would much appreciate any details regarding this if you don't mind sharing with our team. In the meantime we are working hard at making our platform bug free for our users.
Security: Just to clarify are you using our newly released embedded version of DropCommerce? If that is the case then it does require you to launch our app from withing Shopify's admin panel. If that is not the case can you please let our support team know some more details on your concerns around the security of our app?
Adding Shipping Prices: You can actually do this by navigating to advanced settings, and toggling the "Include Shipping In Price" button to on.
Product Descriptions: The descriptions are written by our suppliers, however we do make an effort to help ensure that descriptions are thorough and free of spelling errors. If there are specific product descriptions that need to be fixed we would love to hear about it so we can correct the issue!
Supplier: We are sorry to hear that the supplier you were using on DropCommerce has left, we will be sure to reach out to see if they were experiencing specific issues with our platform or if it was a business decision to stop dropshipping.
If you don't mind responding to our support team we would love to see how we can further improve. We take all of our customer feedback seriously and action as much of it as we can.
Would highly recommend Dropshipping. They make it simple and easy to maneuver through. Wonder and beautiful products.
What an absolute gift DropCommerce is in my life. I would not be able to accomplish what I have accomplished without it. The brands that I am able to carry through this app are amazing and it's so easy it's almost too good to be true. But it is true and I am just grateful to have found DropCommerce. Also, the support is incredibly quick to respond and resolve any questions I have had. Like, within minutes... A great service and amazingly responsive team behind it.
Thanks so much for your review :)
Creating memorable customer experiences like this is what gets us up in the morning. We're very grateful that you're enjoying it so much.
Let us know if there's anything else we can do to help!
- DropCommerce Support Team
I use DropCommerce as a new supplier. Alex and Jim are absolutely fantastic. I had some issues with my catalogue and wow, every email gets answers within minutes and solution was found quickly. Absolutely courteous, prompt and professional. Look forward to growing with DropCommerce and I see a large organization in the making, the foundation is there.
We're super happy to hear that! We know that our suppliers and merchants deserve the best service possible, so we stop at nothing to make sure that we provide it.
Let us know if there's anything else we can do to help!
All the best,
DropCommerce Support Team
This app is excellent. All the features I need in one place. Very responsive customer service AND excellent resources and tutorials. Highly recommend! Thank you!
We're happy to hear that you are enjoying it :)
We wish you the best of success!
- DropCommerce Support Team
This is a great app and the only one I could find with all of the quality natural wellness products I needed for my store! Tech support was easy with fast resolution to my question. Thank you Jimmy!
I used this app to reach out to potential customers. The app is easy to setup and simple to use. I will recommend this app to all of my friends.
Happy to hear that! Thanks for the review!
Wish you the best,
- DropCommerce Support Team
I use the app as a supplier and so far very happy with our account set up smooth process and prompt responses to my inquiries. The customer service is great and directive! Thanks!
Triout
We're happy to hear that you're enjoying it! We look forward to working with you.
We're featuring the Wrap & Roll in our upcoming "New Suppliers" e-newsletter, coming out tomorrow :)
All the best,
DropCommerce Support Team