Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless integration with Shopify and wide selection of quality products from reliable suppliers. It's praised for automating order fulfillment and providing excellent visibility into order tracking and inventory management. The interface is user-friendly and the customer service is efficient. Fast shipping times, particularly within the USA and Canada, are appreciated. The app's support of small businesses and ethical sourcing is also valued, making it ideal for those seeking products that align with specific values.

Edited April 14, 2021

I am always looking for new vendors and an assortment of both unique and quality products to add to my online selection. I am very pleased having added Drop Commerce to my store. The selection is vast ,the descriptions and images are perfect and it was an easy install to Shopify platform. I just signed up yesterday and have already made my first sale which proves to me I made the right decision. I have been drop shipping for about a year and tired of the waiting and wondering what products from other platforms will look like if and once they arrive, this definitely removes that stress. Plus this app allows you to order samples which is a great feature. I would strongly advise adding the Drop Commerce app, plus you get a free trial period so there is nothing to lose. Shipping is fast, tracking numbers are provided all of which leaves your customers pleased and returning to shop again.

Hipimi
United States
Almost 2 years using the app
DropCommerce replied August 30, 2021

Thanks for the thoughtful review! We're happy to hear that you appreciate the app :)

Keep killing it!
- DropCommerce Support Team

May 18, 2023

Excelente aplicacion, reomendable 100 x 100, la atencion al cliente es de primera calidad y estan siempre resolviendo cualquier consulta

Flavia Narella
Argentina
About 1 month using the app
May 11, 2019

DropCommerce has got to be one of the best automated dropshipping apps in the Shopify app store that I have used - they have really done their work finding true US and Canadian suppliers and 1000's of products that make super high quality products and combining this with an easy to use GUI.

The entire product import and ordering process is really simple and has allowed me to expand my store's inventory to a number of products that have been doing quite well as of late.

I can't wait to see more suppliers in their app and highly recommend trying out their app (it's free to start, why not?)

Smart Sales Australia
Australia
Almost 2 years using the app
DropCommerce replied August 23, 2021

Thanks for the feedback :) We love to hear it!

Wish you the best,
- DropCommerce Support Team

Edited October 25, 2022

We had an issue with one supplier that was unresponsive for more than a month and customer service helped us sort this out. We have been using DropCommerce for some time now and they keep improving the app and especially on how they handle unresponsive suppliers.

Closiist
United States
Almost 2 years using the app
DropCommerce replied November 4, 2022

Thank you very much for the review! We're glad that we could help resolve the issue for you, and as discussed we have some really great improvements coming soon! :)

Edited May 31, 2020

Have not made any transactions yet. I will be happy to let you know in about a month or so after happy customers. However Your Chats rooms are excellent for decision making and help. Patrick was Amazing. He was very aware, helpful and just there. Need more variety of products.

Tribal Visits
United States
Almost 2 years using the app
DropCommerce replied August 11, 2021

Thanks for the feedback! We're here to help!

Best wishes,
- DropCommerce Support Team

February 16, 2021

We just onboarded so cannot say much about how it's going being on DropCommerce. I will say the DC team was very helpful and the onboarding seamless.

Pleni Naturals
United States
Almost 2 years using the app
DropCommerce replied August 5, 2021

We're happy to hear that it has been going well! It's been great to have you on board!

We look forward to a long and profitable partnership together :)

- DropCommerce Support Team

June 28, 2022

I used this application to launch a pre built store. I had a few questions that were answered, Jimmy was very helpful. I would recommend others to use this application.

iambettywilson2832
United States
Almost 2 years using the app
DropCommerce replied July 5, 2022

Thank you very much for your review! We are looking forward to helping you build your business!

August 28, 2021

I love the shopping for products here. I'm thinking about eliminating all my other drop shipping platforms.

The Comfrey Vein LLC
United States
Over 1 year using the app
DropCommerce replied August 30, 2021

We're happy to hear that!

Let us know if there's anything we can do to make the decision easier :)
- DropCommerce Support Team

May 11, 2020

I wanted to update my review of this app after using it for a few months and better understanding the ins-and-outs.

PROS:
- Customer service from the developers is out of this world. They have gotten back to me with questions and suggestions within the day and are incredibly friendly and helpful. They genuinely care about their customers and want to help you.
- You do not have to worry about the quality of the products from suppliers on this app. They are very, very high quality. If you complain about the high prices of some of the products on this app, it is because of this quality; it is not cheap stuff from China. You can be more at ease that your store's customers will like their products more.
- Easy-to-use app. The developers are constantly working on improving this app and it has gotten better with time.
- USA-made, small business suppliers are what dropshipping needs right now. Many of the suppliers are ethical and eco-friendly; I am super grateful to Dropcommerce for finding suppliers like these as not many apps care where the products are coming from or doing to the environment. Dropcommerce does!

CONS:
- Suppliers dropping out from the program has been a real issue for me. I have had to change the layout of my store multiple times because of supplier dropouts or deleted products. I don't think you could survive with a single-product or small-inventory store with this app because of how many suppliers I have had drop out with products I really liked and wanted to make a selling point. I don't know if this is an issue that Dropcommerce could really fix unless they maybe had suppliers sign a form saying they will stay on for at least a year or pay a fine, etc., but this might make suppliers not want to join the app as much. Either way, suppliers dropping out has been a very big issue for my store.
- Because it is difficult to have a single product or small inventory store, you have to include shipping prices in your product prices if you want to make a profit with a large-inventory one. This reduces your profit margins and may make you raise your product's price slightly above retail, which can be an issue. Again, this is just the nature of the app and kind of out of Dropcommerce's hands. Having suppliers lower their wholesale prices may help but I understand why they are unable to do this.

IN SUMMARY: This is a GREAT app for starting your own LARGE-INVENTORY store or supplementary inventory store. Incredibly high quality products and USA/Europe-made suppliers that are from small businesses, care for the environment, ethically source products, etc. Amazing customer support. Easy to use app. Most cons about this app or cons that you will see in others' reviews are simply due to the nature of owning a dropshipping business and the issues that go hand-in-hand with this kind of work. The developers are constantly trying to iron out any issues they possibly can. Love Dropcommerce!

Softmoss Labs
United States
Over 1 year using the app
DropCommerce replied August 17, 2021

Thanks for the detailed review! We love your enthusiasm :)

It is a pleasure to serve customers like you, so if there's anything we can do to help, don't hesitate to let us know!

- DropCommerce Support Team

Edited December 12, 2020

In a busy Saturday & season, customer service rocked! Handled my issue right away! Thank you Patrick!

No More Anxiety
United States
Over 1 year using the app
DropCommerce replied August 9, 2021

We're here to help, 24-7 :)

Thanks for the review!
- DropCommerce Support Team