Dropship Easily — Wholesale2B

Really nice app with good suppliers ! Satisfied with wide selection of required goods. Thanks !
5+ rate

Everything was working great then on the afternoon of the 7th I notice a problem, over 200 products were deleted from the app and removed from my store in the middle of the night.

I contact support at 3 PM EST to find out what happened. I dont get an actual response from someone until 3:30 AM EST and im told they were reloading new images from the supplier I was using and that caused the products to get deleted. What?

They tell me a couple possible solutions but they just wont work I dont want to get into a ton of details as this review will be long.

I ask another question this afternoon the 8th around 1 PM EST to see if there are any other options or if they can at least guarantee this isnt going to happen again. Well its now after 10 PM EST so in 9+ hours they again could not respond. It took over 12 hours for the first response.

Does the support team even work US business hours? The company is based in the US according to any information I found.

Look, they may fix the issue and I may never have another problem, and normally I would wait to see how they handle this before submitting my review but honestly the way that support has taken this long to respond to a pretty big issue like this shows me they dont deserve that extra time.

In this industry stores are competing with countless other stores selling the same or similar products having a mishap like this can cost a business a lot of money.

The only saving grace for me in all of this is my store is still under construction so I lost nothing but time. I cant imagine what stores that were up and running and using the same supplier as me when this happened are dealing with but I sure hope they have received faster support than myself.

0 stars for the terrible support response time and 1 star just for the fact that before this happened the app was a pleasure to use.

This app has really helped my business.
It has everything I need to start a successful dropshipping business.

I used this app to select individual products. The problem is I have to go back and modify every product description because, in addition to grammatical errors, the language used appears like it comes from someone who does not have a good command of the English language. Wholesale 2b would do well to edit these before offering to merchants. The text is not editable unless the right options are selectedunder the individual plan. Look out if a customer wants to reurn something. You'll get no support and end up having to tell the customer to ship it back to you and you'll have to refund the customer on your own. This App is not for me.

Really great application !
We are use it and very satisfied with wide products selection and support responses !
Thanks you so much !

The prices are too high to stay competitive. Some of the suppliers are just down right shady; never choose a supplier located in China. The delivery times are about 30 days (that will be a deal-breaker for most customers) and they will give you some generic tracking # from at least a year ago. I guess there might be some great deals there; I certainly have not found them.

First off easy installation and setup. Should you not be so technically inclined the support is there to help you get up and running. Love the daily updating of products as this always takes away a lot of my time. With a million items there are plenty of products to choose from. Great pricing as well. I really love the built in affiliate program. Well though out APP I highly recommend this APP to everyone.

If only I knew about this app sooner! I would have saved time, made money, and made customers happy too. I used Oberlo but hated having to write descriptions myself. Tired of that I decided to use suppliers I found on SaleHoo. Then I decided I didn't want to upload images separately and be responsible for updating daily. So I went to inventory source. They were okay but at $50 per integration (ie, each supplier) it was costly. After the feed caused an issue with the site I was not willing to rebuild my site to fix the issue. So I went on the hunt to find someone.

Enter Wholesale2B. They are far less in price ($29.99 for 10k products and the price point for 20k and up isn't bad at all) AND you have access to ALL their suppliers. I was happy to see the suppliers I was already using.

Here is what you get with Wholesale2B in addition to the above benefits:

Pros

1) Add the entire category to Shopify (makes menu creation easier)
2) They take care of your product feed and the changes
3) The best part? On your wholesale2b dashboard you can see product cost, shipping cost, the low fee they charge and what YOUR profit is. Don't like your profit amount? Change it while still knowing the costs to you.
4) Pay just $5 to have them set up the pricing rules.
5) Automatic Fulfillment by them and they ship the items out too. (Do not set your fulfillment to auto though - it is found under the settings>shipping)

Wouldn't be a fair review without the Cons:

1) If you have products from the same supplier you chose in wholesale2b, delete all your products before the first push to your store because you can end up with duplicates.
2) Customer support is by email only and it seems that most of the time it takes 12-24 hours for a response.

For me the cons pale in comparison to the pros. And though support is slow, it IS top rate assistance. Very helpful and goes the extra mile to make you happy if possible.

The other thing I would mention to make your life easier....use their categories or once you add a category, create the corresponding collection to your top level. Ex: My top level menus are Mind, Body, Soul. The category from them is Incense>Stick So I create the category from Wholesale2b under my top level. Then before I add another category to shopify, I will map the category to my store as Soul>Incense>Stick and you do need to enter it the way I described. But still easier than anything else out there.

Tell all your friends about this awesome app (it's not just for shopify). I have not been given any incentive to write this review. I usually don't write reviews unless something was very bad or above and beyond. So I took the time today to help other store owners maximize time and profit and avoid the mistakes I made. Though they were all easily resolved.

I have tried this APP for many websites never sold anything from here. I only like the aspect of looking like a big shop. Otherwise $29.99 per month well not sure if it is worth that. Hard to get anyone to understand your problem. Also cannot cancel account nor get any Refund/Credit. I removed the APP 9 days before next payment was due and had to ask Shopify to contact them about refunding my 29 dollars. Not sure if they ever paid it back. They are all about collecting the monthly fees. I also had my website database shreded about the same time they removed all the dropshipping items. Took several weeks to re-coop. I will never use them again. Do your research and go to the companies direct. Note: they care so much about you that you have to pay $5 to get your advertised prices done for you. Don't try to contact them for a refund or any issues. Just pay your $29.99 per month and deal with it. Company Motto.

Thanks for great services !
Satisfied with wide selection of great products !