Recensioner (170)
Förfina
-
Efter omdömen
Great easy to use site that is flexible in all aspects. Support from Mike has been fantastic
Derryl
Hello to everyone looking for suppliers, I really like this app, so far! At first it took me just a bit to figure out Wholesale2B's website layout and then navigating through the rest went with a flow. I enjoy how simple they have made everything so far. I really feel like Wholesale2B has really done it right. Finding the right supplier for me was easy and I already knew what I was looking for. The product prices seemed decent and it looks very professional. I have used so many other companies to supply my products and there were always some issues that would awry and so far, I have not had any. I will come back with an update down the road as I get more time with this company. Oh, and as for anyone with ADHD like myself, after a little time it all started to come together. Good job! Oh, and thank you!
Yes Yes, And Yes,5 stars, with no doubt in my mind, a great product, with highly motivated, people behind the product, if you're smart you buy the mother f ing product, it's a win-win situation, I am content as a consumer, and that's what counts!!!
They service charge you for everything. I had to pay for an order from the “wallet”. They charged me a service charge to put money in the wallet. Then they charged me another service charge to pay for the item from the wallet. I paid for them to go through and price my items and I still lost money.
App is not bad. But the nightmare is communication and order management. If you receive an order - hold on ! 1. Need to add funds to your account wallet - the way to do it, is through making a ticket to their system ! 2. Reply time in the ticket - takes many hours or even days ! 3. Even when you make a deposit your funds DOESN'T APPEAR IN YOUR WALLET INSTANTLY !!! Process is so complicated, that placing an order with such super slow service and process, can cost you unsatisfied clients, and canceled orders.
They have lots of suppliers but they could be faster on getting the orders processed. Sticking with them.
UPDATED REVIEW: 2 stars - While the app works very well and we have access to thousands of products in our category the truth is that the wholesale prices are not low enough for us to compete with other online sellers such as Amazon. Especially when adding free shipping to the total price as suggested by Shopify.
ORIGINAL REVIEW: 4 stars - Support is pretty good. Answers come quickly. Generally it works well and the best part is that you can choose only US shippers so you're not waiting a long time for merch to come from China, etc. So far they've been very good since we started using them 2 months ago.
I just started really using this app., last night. I have installed this app., before but, I kept uninstalling it...maybe I was just afraid to try it. Anyway, I wish I would have stuck to it a long time ago, 'cause so far so good, so easy to follow the instructions, set-up was a breeze and I am very happy. When you email them with questions, they do get right back to you asap. Thanks you guys! I am so excited and hope I don't have to look elsewhere.
This is one of the best dropshippers I've worked with lately.
Wholesale2B have many suppliers and a large selection of products
Plus, a very fast support service that responds quite quickly and even on weekends.
Very satisfied and highly recommend this service!
My Rating is 5+ start !
Thank you so much !
Everything was working great then on the afternoon of the 7th I notice a problem, over 200 products were deleted from the app and removed from my store in the middle of the night.
I contact support at 3 PM EST to find out what happened. I dont get an actual response from someone until 3:30 AM EST and im told they were reloading new images from the supplier I was using and that caused the products to get deleted. What?
They tell me a couple possible solutions but they just wont work I dont want to get into a ton of details as this review will be long.
I ask another question this afternoon the 8th around 1 PM EST to see if there are any other options or if they can at least guarantee this isnt going to happen again. Well its now after 10 PM EST so in 9+ hours they again could not respond. It took over 12 hours for the first response.
Does the support team even work US business hours? The company is based in the US according to any information I found.
Look, they may fix the issue and I may never have another problem, and normally I would wait to see how they handle this before submitting my review but honestly the way that support has taken this long to respond to a pretty big issue like this shows me they dont deserve that extra time.
In this industry stores are competing with countless other stores selling the same or similar products having a mishap like this can cost a business a lot of money.
The only saving grace for me in all of this is my store is still under construction so I lost nothing but time. I cant imagine what stores that were up and running and using the same supplier as me when this happened are dealing with but I sure hope they have received faster support than myself.
0 stars for the terrible support response time and 1 star just for the fact that before this happened the app was a pleasure to use.