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This app never notice before take money from user. I've seen all review and i understand now. I don't want to see this any more.
I will be happy to help you, however i do not understand your statement exactly. Are you referring to the monthly billing of our App? The billing is handled by Shopify and applies after the 7 days free trial. You are free to remove the App anytime during the free trial to avoid any changes.
I'm about to cancel my subscription. I am really unhappy with the re-writing on the product titles and descriptions. This is just unacceptable and unusable! And there is no phone number listed to call this company.
I still use this app, trying to find another supplier, and here is why I extremely do not recommend it.
1- The website is extremely slow, everything you need to do on the website takes forever to load. 2- Verification they ask you to verification; Prove of address, Prove of ID, prove of Credit Card. (waste of a huge time)
3- Support: OMG, how I can explain how bad is it, they do not have live chat or phone support, every time you need their help you need to create a ticket with takes no less than 24 hours to solve sometimes they don't even respond.
4- Prices 29.99 is not bad for a 10k product if it works well, but here is the cath, if you need to round the number you have to pay an extra $5 if you like to make the markup price from then, you have to pay another $5, but this is not only a one-time fee, this is every time you publish new products to your store also they have they own fee for every sell that you have true W2B. Yeah, is really bad.
5- Product quality and price. Pictures quality is not that good, a product from the supply is an old cheap product, they try to sell it, and the price is a horrible expense. You can even compete with others suppliers. and the list of bad thing is huge
Thank you leaving us a review. That's definitely not the experience that we want you or anyone to have.
We take our members' feedbacks very seriously, and yours is no different to us. Let me address the concerns one by one.
1- Website speed: We've recently made some modifications to our server configurations in order to improve the loading speeds. Could you please give it one more shot? You would notice a huge difference.
2- Verification documents: We ask for official documents of you in order to mitigate any scamming attempts. We've come across scammers using credit cards of other people or pretending to be someone that they're not, and we strictly disallow such practices. This is done for your own safety, albeit being a bit of a hassle.
3- Support: Even though we do not provide live chat or phone support, we do pride on our support system. All tickets are answered within 1 business day in as elaborate manner as possible. If we leave your ticket unanswered - which seldom happens - you can always drop us a message on our social media channels and we'd immediately take it from there.
4- Roundup price and checkout fee: The Markup upgrade that costs $5 doesn't have to be paid product-wise, it applies to the whole list that you curated. The checkout fee, on the other hand, is levied by PayPal, which we have little to no control over. If you do not wish to use our checkout, you're always welcome to work with the supplier on an individual basis. All suppliers' details are mentioned in the member's portal, without having to pay anything to view it.
5- Product quality, price, and product images: The information about the products are provided by suppliers themselves and so are the products - all on 'as is' basis - without Wholesale2B adding any margin over them or intervening in any manner. If you feel that a supplier is unworthy, you may contact us to let us know more about it. We're always here to listen to your feedback.
All in all, at Wholesale2B, we do our best to ensure a healthy dropshipping environment to our members. Thank you for taking the time to leave us a review, it helps us immensely to know your views about us. We're constantly striving to improve our workflows and deliver the best to you. :)
Install this app by mistake in woocommerce when you had to install was shopify. I write to customer service and the person was on the defensive. It took me almost 2 days to answer to not help me. from message to message I did not want to change my account, or give me refund. I decided to leave the 29.95 lost and pay a new one with shopify. and when I enter that system I regret 20 times. that archaic system, has nothing intuitive, the pressures are more expensive than in ebay, and pa they charge a very expensive shipping. $ 15 per shipment when the product is free and cheaper on ebay. NEVER SPONSOR THIS APP.
The app is very buggy and honestly the most outdated design and functionality. I contacted the customer service provider multiple times but they never got back to me.
Pros- easy to integrate to Shopify, Amazon and eBay.
Cons-, wholesale prices are very high, no room for any profit, therefore no sales...
Wholesale2B doesn't ship larger items (like furniture) into Canada. Great app though. Very integrative.
Worst Shopify App experience I have ever had. Looks good at first but when you try to use it you realize there is conflicting information, the functionality is vintage 2000 and when I called them on these inadequacies they ignored me.
In my opinion, they just want the monthly subscription fee from those unsuspecting.
I am so sorry to hear that. Would you kindly provide me with your support ticket number. All tickets are answered within 1 business day.
Good selection of products just make sure you take advantage of the 7 day trial. I had all kinds of issues adding products to my list to sync to my site and their support didn't seem too interested in helping solve the issue. Just sorry I spent all those hours preparing my site for their products only to have to delete and start over.
Very disappointing, most items have some reasonable shipping times. I will give them that. Many of the categories it will say 11 items but then you open it there is only 1 item and only 1 is in stock, also the prices on many items give you a retail price some seem true, other recommended retail prices are overly inflated and not checked. I looked and many items are way cheaper on ebay etc than what they list in your comparison. Many items actually cost more than the suggested retail price (when it is right) due to shipping costs so there would be no profit -- that does not make sense for anyone with a dropshipping store or even if you wanted to buy it outright.