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I've seen and personally examined this app along with company for the last couple of years and I got to say they have the best quantity merchandise, USbased, long term in business, excellent support. There my personal favorite and I really did look for the best and it leads here. Thanks Clay... God Bless
Excellent
easy to use
Nice product selection
Excellent App for Dropship, very professional and organized, I give it 5 stars and recommend it, you will be able to import and organize all the products in a professional way and it also loads more than 1 million products from different suppliers for all types of businesses.
1) Azure Green is actually not affiliated with Wholesale2b at all. They have nothing to do with them despite Wholesale2b having them listed as a "Trusted Supplier". They are NOT a true supplier. They are either impersonating Azure Green as a supplier or allowing another company/individual to do that. That's not right. That's deceptive.
2) I have been trying to cancel my subscription for days and get my account deleted with them and it feels like they are ducking me to keep the subscription/account going. Don't like that. I do not want to have anything to do with this app or website. I want to be rid of all of it from my Shopify account and my life.
Thank you for taking the time to share your feedback. Please allow us to clarify further.
1. AzureGreen is, in fact, one of our oldest suppliers. We're not impersonating them as Wholesale2B does not act as a supplier, we're a mediator between you and them. AzureGreen partners with us under our parent company so you may not find a mention of Wholesale2B at their end.
2. We mention extremely clearly in the dashboard as well as FAQs that to cancel your subscription, you simply need to uninstall the Wholesale2B app from your Shopify store.
If you have any more concerns, please reach out to us.
If I may frankly I will zero star. I was charged even I disconnected the app. The products have no full description and it is like working with scam company selling fake products. I requested two times a refund which I did not get.
Prices are very high and they kept sending email for products that are discontinued and the same bunch of products over and over. It is like you are selling products that do not really even exist. They look like fake.
How come Shopify has failed to investigate on many of these app provider before accepting them? They would avoid a lot of issues that store owners are facing. I do not recommend this APP. Customer service is non-existent and their wholesale price is NOT real.
If ever you are able to get an order, it will not be shipped on time and your customer will receive fake products that are made somewhere else but not in the US.
We are sorry to hear about your experience and we would like to clarify a few important points.
Regarding billing:
All billing is handled directly by Shopify. App charges are processed by Shopify and appear on your Shopify invoice. Even if the app is uninstalled, Shopify may still charge at the end of the current billing cycle if the subscription was active during that period. We do not manually charge cards and we do not control Shopify’s billing system.
If you believe you were charged incorrectly, please share your store name and the Shopify invoice date so we can review it with you.
About product descriptions and pricing:
All product data, including descriptions and wholesale pricing, comes directly from verified suppliers. We do not create fake listings or artificial pricing. Sellers are free to edit descriptions, adjust pricing, or choose which suppliers to work with.
Product availability and discontinued emails:
Suppliers frequently update inventory. When items are discontinued or go out of stock, automated notifications are sent to protect sellers from overselling unavailable products.
Shipping and product origin:
Orders are fulfilled directly by suppliers. Some ship from US warehouses, others from international locations. This depends on the supplier selected. We do not sell counterfeit products.
We understand frustration when things do not go as expected. If you are willing, please contact us with your store details and previous ticket numbers so we can review your refund request and concerns carefully.
Our goal is to support sellers, and we are here to help.
Not happy with this app at all. I have over 540 products that I added to my online store that keeps getting deleted somehow and every time I'm asking for help, they want to reply back a day later and I only hear from them once a day. Plus, I'm not getting any type of help in fixing the issue. I had to temporarily close my online store from the public until I got the issues fixed which is costing me money because I am not making money. Now, I'm losing over 500 products that I'm going to have to either find or replace through a different app, which means having my store closed even longer and not making money. Unfortunately, I can't submit this review unless I give a rating, which is lucky for them. But I want you to take the 1 star and add a negative in front of it and you will have your true rating of 0 Stars, because that's just how I feel about this app.
We are really sorry to hear about your experience. We understand how stressful it is to see products missing from your store, especially when it affects your sales.
First, please know that Wholesale2B does not randomly delete products from Shopify stores. When products are removed, it is usually caused by one of the following:
• The supplier removed or discontinued the items
• The products went out of stock and auto removal was enabled
• The Shopify API connection was interrupted
• Another app or manual action affected the listings
That said, 540 products being removed is definitely something we want to investigate carefully.
Regarding support response time, we reply in the order tickets are received. Our typical response time is within one business day. We understand that when your store is affected, even one day can feel long, and we are working on improving response speed.
We would really like the opportunity to properly review your account and restore stability to your store. Please reply to your existing support ticket and reference this review so we can escalate it internally and give this immediate attention.
Our goal is to help you sell successfully, not to cause disruption. We are here to resolve this.
Thank you for your feedback.
I'm glad to use this wholesale2b.
Inventory and order processing are accurate.
Few times facing out-of stock issues. To overcome this, you need to keep an eye on the performed products.
App is very poor. You made sell, but can't get tracking number and right now can't get refund. Have to make research to switch to other platform I want to add, no support at all, for few days I can't transfer money to wallet to pay for goods and may lose customer. Don't recommed this app
Thank you for your input. A bit confused because our App will automatically push the tracking code back to your Shopify store as long as you still have the App active in your store.
I've done pretty good here also there's USA shippers which is why I use this I wanted to get USA suppliers I don't really have anything against others but going with USA suppliers have made things a lot better no slow wait times I highly recommend Wholesale2B they have lots of products and new things coming regularly also I have used support many times they get back to me fairly fast so one thing I can say about support is It's been an A+ for me I have had lots of sells! with them I recommend you give them a try for yourself :)