評價 (169)
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I can only forecast good business to this guys!
I have walked away from many products and services entirely because of lack of support or plenty of poor services.
That's not the case here! I needed support, i got within reasonable time and it was as friendly a fellow coworker would be, yet professional beyond my expectations!
I'm giving yo 5 stars not because the app is 100% out of the box but because you made it 100% tailored to what I need..
Congrats and keep approaching people the human way :-)
TC
The migration was terrible, no real assistance for help, numerous problems if you are trying to migrate into a existing store. Nightmare!
Great app for syncing, no problems so far. I have access to over 100,000 products. I just need an app that submits to google merchant.
Got an email reply overnight, within 12 hours of request, and the instructions were crystal clear to allow me to do what I wanted. Thank you!
I currently am trying out a variety of dropshipping apps/plugins for various ecommerce stores. Out of about 5 or so that I am using, this one has been the most proactive, had fast turnaround with support issues and has a generally user-friendly interface. I just put in another support ticket so let's see if they are consistent ;)
W2B is slow to process orders, but seems to be getting better. The new Shopify Sync works well, but the directions aren't clear on how to use it (I don't think they actually tried using those directions or they updated the system but forgot to update the directions). I've figured it out by trail and error, and customer service is helpful and friendly but it usually takes 12-24 hours for a response (not good when you're lead to believe your orders will ship in 24 hours). I think the app will get better once they hire more people to process orders and provide service, or continue to update the site so directions are clear, add more buttons so you can find your shipments/ orders page. I will update my rating when things change. Gave 3 stars because the suppliers I found here are great.
They have lots of suppliers but they could be faster on getting the orders processed. Sticking with them.
Great services and nice support !
A very wide selection of products for every taste!
Highly recommend !
Thank you so much for the great review.
App is very poor. You made sell, but can't get tracking number and right now can't get refund. Have to make research to switch to other platform I want to add, no support at all, for few days I can't transfer money to wallet to pay for goods and may lose customer. Don't recommed this app
Thank you for your input. A bit confused because our App will automatically push the tracking code back to your Shopify store as long as you still have the App active in your store.
UPDATED REVIEW: 2 stars - While the app works very well and we have access to thousands of products in our category the truth is that the wholesale prices are not low enough for us to compete with other online sellers such as Amazon. Especially when adding free shipping to the total price as suggested by Shopify.
ORIGINAL REVIEW: 4 stars - Support is pretty good. Answers come quickly. Generally it works well and the best part is that you can choose only US shippers so you're not waiting a long time for merch to come from China, etc. So far they've been very good since we started using them 2 months ago.