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Fast and Courteous Customer Service!! They have plenty of products to choose from and their platform links easily to Shopify.
I used this app to select individual products. The problem is I have to go back and modify every product description because, in addition to grammatical errors, the language used appears like it comes from someone who does not have a good command of the English language. Wholesale 2b would do well to edit these before offering to merchants. The text is not editable unless the right options are selectedunder the individual plan. Look out if a customer wants to reurn something. You'll get no support and end up having to tell the customer to ship it back to you and you'll have to refund the customer on your own. This App is not for me.
I am so sorry to hear that. We actually get the descriptions straight from the suppliers and we assume suppliers are responsible for writing descriptions with good English. If this is not the case with any specific supplier then we will be glad to inform them of this issue.
good customer service
Nice app. The app works, The customer service works. Lots of products. Good service. Okay shipping times,
I've done pretty good here also there's USA shippers which is why I use this I wanted to get USA suppliers I don't really have anything against others but going with USA suppliers have made things a lot better no slow wait times I highly recommend Wholesale2B they have lots of products and new things coming regularly also I have used support many times they get back to me fairly fast so one thing I can say about support is It's been an A+ for me I have had lots of sells! with them I recommend you give them a try for yourself :)
Very bad app and website, do mot waste your time and money signing up with them. Poor customer service, the website kept logging you out before because of their short sessions, their product prices are high, and when you need to source any order you have received you may be surprised to find the item "OUT OF STOCK" or "DISCONTINUED" without reflecting that onto your store inventory, and orders will have transaction fees which would make you unable to compete, Also the app is adding Shipping fee to many order I was trying to fulfil while that should have been included in the product price, which makes me unable to fulfill the order at such a very high sourcing price! Additionally, you may sometimes be shocked that the item showing up to source on their website is completely different than the item you have received the order for on your store even for the same SKU! Last but not least, when I tried to cancel my dropshipping plan with them they closed my ticket multiple times and never cancelled it and kept charging me for it!
Hi,
Thank you for taking the time to write feedback to us.
I apologize for the dissatisfactory experience that you had with us. The automatic logging out can be disabled in your profile settings. Our inventory updates are indeed automated, so any out-of-stock products should be marked as such on your store almost immediately. However, by the time the order is placed from your end, it could happen that the product has gone out of stock. About a different product, if a different product is delivered to your customer, we provide full assistance with getting the issue resolved.
Also, your subscription is instantly canceled the moment you uninstall the Shopify app from your store. Thank you for being associated with Wholesale2B, we're grateful.
This is a great combination; Shopify and Wholesale2b. It's user friendly and easy to navigate. Yes I will recommend to my entrepreneurial friends. Beauty Downtown Skin Care
BeautyDowntown.com
Great App Guys so easy and fun to use and execute!!!!! the navigation is as simple as a 1 + 1... I was able to get what i need from it thanks
Don't give them your credit card information. They are a scam. They will find a way to illegally charge you over and over even if you unsubscribe and dispute.
Hi annyannymagic,
Thank you for taking the time to share your feedback with us.
I see that you've been a subscribed member of Wholesale2B January. Shopify gives a very clear distinction about our app while installing it - you'd be subscribed to the monthly plan once you 7-day free trial is over. All of our subscriptions are controlled by Shopify and not us, so, to summarize, we're not "illegally" charging your credit card. As previously stated, the page at the time of install does mention that you'd be charged once the 7-day trial is over.
I see that you've uninstalled the Wholesale2B app now, so you'd not be charged further. I'd request you to review your misleading review about our app, as we do not indulge in any unfair practices at all.
This app saved me tons of labor hours and made everything a breeze. Customer support actually responds to your questions. Great product and highly recommend it. Other programs charge you an arm and a leg to do the same thing! Don't judge the app by it's looks, judge it by what it can do. Enough said.