Overall rating
3.6
Counts per rating level
  • 62% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 21% of ratings are 1 stars
October 15, 2023

A lot of products have only one photo and very little description. The descriptions are not that good. Photos are not that good quality. One example, the description says variations, but when you import there are no other variations. The descriptions don't match that well. You have to read, delete&modify. Overall, it doesn't satisfy the entire function.

The Prime Mart
United States
2 months using the app
Onlinestorebiz LLC replied October 23, 2023

Hi The Prime Mart,

Thank you taking the time to share your feedback with us.

The product data, including the images, descriptions, titles, and variations come directly from the supplier and not us. We have little to no control over what the suppliers provide us with, and we push the same data that they've uploaded to Wholesale2B.

I understand that it might not fit your requirements. Thank you for using our app.

October 19, 2023

Don't give them your credit card information. They are a scam. They will find a way to illegally charge you over and over even if you unsubscribe and dispute.

annyannymagic
United States
9 months using the app
Onlinestorebiz LLC replied October 23, 2023

Hi annyannymagic,

Thank you for taking the time to share your feedback with us.

I see that you've been a subscribed member of Wholesale2B January. Shopify gives a very clear distinction about our app while installing it - you'd be subscribed to the monthly plan once you 7-day free trial is over. All of our subscriptions are controlled by Shopify and not us, so, to summarize, we're not "illegally" charging your credit card. As previously stated, the page at the time of install does mention that you'd be charged once the 7-day trial is over.

I see that you've uninstalled the Wholesale2B app now, so you'd not be charged further. I'd request you to review your misleading review about our app, as we do not indulge in any unfair practices at all.

October 31, 2023

As far as Shopify they have the worst product integration out of any company I have used so far. They may be good for Amazon or Ebay but don't use them for Shopify. They have extra charges for everything you would want to set such as a charge if you want to set the margin, rounding the price and adding a Ai description to the product. The $29.99 a month is only a starting point because they charge for every little setting they can. The descriptions and pictures are terrible. They state they get that from the supplier, I suggest that they set down some requirements for the vendors to adhere to then.

Elite Gamers Lounge
United States
About 1 hour using the app
October 23, 2023

Wholesale2B doesn't ship larger items (like furniture) into Canada. Great app though. Very integrative.

Urban Annex
Canada
3 days using the app
Edited September 22, 2021

Not recommended lots and lots of fees (trans, surcharge)Not able to make a profit to cover the cost.

Boardwalk Ts & Things
United States
Almost 2 years using the app
Onlinestorebiz LLC replied September 23, 2021

Hi Boardwalk Ts & Things,

Thank you for your review. I am sorry to learn that you've had a dissatisfactory experience with us. Any fees that is added to the products comes directly from either the supplier or payment gateways - Wholesale2B does not intervene or inflate the prices at all. However, we'd be happy to address any concerns that you have with our app. Please log into your Wholesale2B account and create a Support Ticket so that we could assist you and get the issues resolved. We're open to any kind of feedback that you may have for us. Thank you for being associated with Wholesale2B. We're grateful.

Thanks and regards,
Peter Caradonna
CEO - Wholesale2B

March 24, 2017

The migration was terrible, no real assistance for help, numerous problems if you are trying to migrate into a existing store. Nightmare!

Greenhits
United States
Almost 2 years using the app
Edited March 18, 2021

App is very poor. You made sell, but can't get tracking number and right now can't get refund. Have to make research to switch to other platform I want to add, no support at all, for few days I can't transfer money to wallet to pay for goods and may lose customer. Don't recommed this app

Sex Supply Shop
United States
Over 1 year using the app
Onlinestorebiz LLC replied June 10, 2020

Thank you for your input. A bit confused because our App will automatically push the tracking code back to your Shopify store as long as you still have the App active in your store.

Edited January 29, 2024

Very bad app and website, do mot waste your time and money signing up with them. Poor customer service, the website kept logging you out before because of their short sessions, their product prices are high, and when you need to source any order you have received you may be surprised to find the item "OUT OF STOCK" or "DISCONTINUED" without reflecting that onto your store inventory, and orders will have transaction fees which would make you unable to compete, Also the app is adding Shipping fee to many order I was trying to fulfil while that should have been included in the product price, which makes me unable to fulfill the order at such a very high sourcing price! Additionally, you may sometimes be shocked that the item showing up to source on their website is completely different than the item you have received the order for on your store even for the same SKU! Last but not least, when I tried to cancel my dropshipping plan with them they closed my ticket multiple times and never cancelled it and kept charging me for it!

American Smart
United States
10 months using the app
Onlinestorebiz LLC replied October 6, 2023

Hi,

Thank you for taking the time to write feedback to us.

I apologize for the dissatisfactory experience that you had with us. The automatic logging out can be disabled in your profile settings. Our inventory updates are indeed automated, so any out-of-stock products should be marked as such on your store almost immediately. However, by the time the order is placed from your end, it could happen that the product has gone out of stock. About a different product, if a different product is delivered to your customer, we provide full assistance with getting the issue resolved.

Also, your subscription is instantly canceled the moment you uninstall the Shopify app from your store. Thank you for being associated with Wholesale2B, we're grateful.

November 9, 2020

They service charge you for everything. I had to pay for an order from the “wallet”. They charged me a service charge to put money in the wallet. Then they charged me another service charge to pay for the item from the wallet. I paid for them to go through and price my items and I still lost money.

Furry Friend Frocks
United States
8 months using the app
March 30, 2022

App is not bad. But the nightmare is communication and order management. If you receive an order - hold on ! 1. Need to add funds to your account wallet - the way to do it, is through making a ticket to their system ! 2. Reply time in the ticket - takes many hours or even days ! 3. Even when you make a deposit your funds DOESN'T APPEAR IN YOUR WALLET INSTANTLY !!! Process is so complicated, that placing an order with such super slow service and process, can cost you unsatisfied clients, and canceled orders.

perfumerya.com
Lithuania
7 months using the app