Note globale
2,3
Nombre d’avis par note
  • 18 % des avis sont des avis à 5 étoiles
  • 9 % des avis sont des avis à 4 étoiles
  • 5 % des avis sont des avis à 3 étoiles
  • 18 % des avis sont des avis à 2 étoiles
  • 50 % des avis sont des avis à 1 étoiles
18 janvier 2024

Shopify had sent me now that the app might not work properly

LA Grand
Royaume-Uni
Environ un mois d’utilisation de l’application
14 novembre 2023

I am new to dear lover and have had about 4 orders through them. My service agent is Emma, and she does not ever understand my questions or answers them clearly. Furthermore, I was charged twice for the same order yesterday. Today, I paid for an order, and it reflects as paid, but it still sends emails and says it needs payment before fulfillment.

I wish they had a live chat, or customer service number because the response times are slow.

Rowdy Runway
États-Unis
6 minutes d’utilisation de l’application
1 septembre 2020

This app is very easy to use when adding products to my store. However, once you are placing an order is very confusing and it will tell you that they don't ship to that address. I've requested support twice and still have not received any response. It is a shame because they do have beautiful merchandise.

D Trendy Shop
États-Unis
Plus de 2 ans d’utilisation de l’application
21 juillet 2021

Do you have a cheaper option for shipping? $28 shipping is too expensive each time a customer orders an item. Customers don't want to pay that much shipping on an item

Alpha Chick Boutique
États-Unis
Plus d'un an d’utilisation de l’application
Quanzhou Shiying Clothes Co., Ltd a répondu 23 avril 2022

some express will more cheaper ,like EDL Yunexpress or Epackage, you can try to choose them