Dropship‑Clothes , 22 รีวิว

Shopify had sent me now that the app might not work properly

I Wish there was a way to choose different shipping options in the app when placing the order. I see on the website that there are 3 options available. So when a customer requests to have their order expedited I order directly on the website and skip the order on this App.

The application just stopped working. Items will not sync to my store any longer. I submitted a support request but never heard back.

My orders are not syncing

I am new to dear lover and have had about 4 orders through them. My service agent is Emma, and she does not ever understand my questions or answers them clearly. Furthermore, I was charged twice for the same order yesterday. Today, I paid for an order, and it reflects as paid, but it still sends emails and says it needs payment before fulfillment.

I wish they had a live chat, or customer service number because the response times are slow.

Terrible app. Dont have any support. I tried for severe times talke to them but they never answer. Also the app not sync with my store.

This app is terrible. I reached out for help and got a response once. But now I got two orders waiting, and I cant get ahold of anybody to help. The customer service does not exist. Nice clothes, but this app is a nightmare.

Do you have a cheaper option for shipping? $28 shipping is too expensive each time a customer orders an item. Customers don't want to pay that much shipping on an item

I updated my review from 1 star to 5 stars because I had a problem that the app did not update stock in our store though the settings were all correct. However, after I contacted support by email (dropshipping@dear-lover.com
) they were so helpful, very responsive and they fixed the issue

The application at the beginning was not going very well. They worked a lot on the app and now it's a great app. All ads have a perfect SEO report. Compliant with google and amazon marketplaces... They have been well designed to facilitate our work. Incredible prices and delivery times. I have been shopping at Dear Lover for over 10 years. They have grown a lot. Congratulations!!