Overall rating
2.4
Counts per rating level
  • 18% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 50% of ratings are 1 stars
January 18, 2024

Shopify had sent me now that the app might not work properly

LA Grand
United Kingdom
About 1 month using the app
November 14, 2023

I Wish there was a way to choose different shipping options in the app when placing the order. I see on the website that there are 3 options available.

L & M Kee, LLC
United States
About 3 years using the app
November 24, 2023

My orders are not syncing

Divine's VIP Closet
United States
Over 1 year using the app
August 30, 2023

The application just stopped working. Items will not sync to my store any longer. I submitted a support request but never heard back.

Jordan Marie
United States
21 days using the app
November 14, 2023

I am new to dear lover and have had about 4 orders through them. My service agent is Emma, and she does not ever understand my questions or answers them clearly. Furthermore, I was charged twice for the same order yesterday. Today, I paid for an order, and it reflects as paid, but it still sends emails and says it needs payment before fulfillment.

I wish they had a live chat, or customer service number because the response times are slow.

Rowdy Runway
United States
6 minutes using the app
September 4, 2021

Terrible app. Dont have any support. I tried for severe times talke to them but they never answer. Also the app not sync with my store.

Best4togo
United States
Over 1 year using the app
Quanzhou Shiying Clothes Co., Ltd replied April 23, 2022

Hi, you can send to my email dropshipping@dear-lover.com

October 3, 2020

I added this app and did a test order prior to going live. I never received the order but was charged for it. I have reached out to them in various ways and never heard back. What a scam.

Sunday Morning Mimosas
United States
About 1 year using the app
April 12, 2021

This app is terrible. I reached out for help and got a response once. But now I got two orders waiting, and I cant get ahold of anybody to help. The customer service does not exist. Nice clothes, but this app is a nightmare.

Knightwear Clothing Co.
United States
6 months using the app
Quanzhou Shiying Clothes Co., Ltd replied April 24, 2022

Hi, you can send to my email dropshipping@dear-lover.com

September 1, 2020

This app is very easy to use when adding products to my store. However, once you are placing an order is very confusing and it will tell you that they don't ship to that address. I've requested support twice and still have not received any response. It is a shame because they do have beautiful merchandise.

D Trendy Shop
United States
Over 2 years using the app
July 21, 2021

Do you have a cheaper option for shipping? $28 shipping is too expensive each time a customer orders an item. Customers don't want to pay that much shipping on an item

Alpha Chick Boutique
United States
Over 1 year using the app
Quanzhou Shiying Clothes Co., Ltd replied April 23, 2022

some express will more cheaper ,like EDL Yunexpress or Epackage, you can try to choose them