Reseñas (10)

Calificación general
4,5
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 10% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 10% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
Fecha de modificación: 26 de julio de 2022

The app works well to import products and track inventory. However, the auto order process has been a nightmare. I have pending orders and when I place the order, I get a server error. This is causing orders to back up and customer's to cancel. I had to issue refunds while waiting for a solution. It was better when I had to manually process orders myself. Not worth paying for this service and it doesn't allow orders to be processed. *** UPDATE: THIS ISSUE WAS RESOLVED QUICKLY AND I WAS ABLE TO RESOLVE WITH MY CUSTOMERS TO THEIR SATISFACTION****

BrenValens
Estados Unidos
Más de 1 año usando la aplicación
PinktownUSA-AIIXA respondió 26 de julio de 2022

The USPS connection was out for 1-2 hours . The issue has been quickly resolved. We also have back up processes to ensure orders are ALWAYS shipped out on time.