Avis (10)

Note globale
4,5
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 10 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
Modifié le 26 juillet 2022

The app works well to import products and track inventory. However, the auto order process has been a nightmare. I have pending orders and when I place the order, I get a server error. This is causing orders to back up and customer's to cancel. I had to issue refunds while waiting for a solution. It was better when I had to manually process orders myself. Not worth paying for this service and it doesn't allow orders to be processed. *** UPDATE: THIS ISSUE WAS RESOLVED QUICKLY AND I WAS ABLE TO RESOLVE WITH MY CUSTOMERS TO THEIR SATISFACTION****

BrenValens
États-Unis
Plus d'un an d’utilisation de l’application
PinktownUSA-AIIXA a répondu 26 juillet 2022

The USPS connection was out for 1-2 hours . The issue has been quickly resolved. We also have back up processes to ensure orders are ALWAYS shipped out on time.