Recenze (392)
Zpřesnit
-
Podle hodnocení
this app is some scammy bullshit
I am receiving this automated request for a review, but I have never used this service. I have been charged $100 ($50/month) for an app that has zero usage data on my store. I attempted to cancel previously, yet I am still being billed. I would like a full refund for these two months of inactivity immediately.
NOT RECOMMENDED THIS APP .TIME WASTE HIGH FEES
Hi Yugam,
I read your review and wanted to reach out personally. My name is Eddie, and I’m the Head of Support at Atlas.
I’m really sorry to hear Atlas gave you this impression. Reading that it felt like a waste of time and too expensive is very disappointing, and it is not the experience we want any merchant to have. We want every Atlas user to have a 5-star experience, and I'd love the opportunity to make that happen for you.
I’d really appreciate the chance to understand what went wrong and help directly. If something was unclear, not working as expected, or simply did not feel worth it, I want to look into it personally.
Please email us at support@helloatlas.io
I’d love the opportunity to turn this around for you.
Don't waste your money and time on Atlas AI.
I imported products from Amazon, AliExpress, and branded stores. Every single one got the same generic, poorly formatted output.
The AI shows no understanding of the actual product, and the results require so much manual editing that the tool provides ZERO real value.
This is a hard pass. Look elsewhere for your store-building needs.
rezalet beraber , kötü
Hi Straatkatten Costa Rica,
Thank you for taking the time to leave feedback. My name is Eddie, and I'm the Head of Support at Atlas. I'm genuinely concerned to see that your experience with us fell short of expectations.
I've sent you an email directly, as I'd really like to understand what went wrong and work with you on a solution. Please check your inbox when you have a moment, or if it's easier, write to me at eddie@helloatlas.io and I'll handle it personally.
You have my direct attention on this. I'd really appreciate the opportunity to turn this into the 5-star experience it should have been from the start.
Best Regards,
Eddie
Hi Pickme Out
I read your review and wanted to reach out personally. My name is Eddie, and I'm the Head of Support at Atlas.
I can see something clearly fell short for you, and I'm sorry about that. There's no written detail on what went wrong, so I don't want to assume, but I'd really like to understand what happened and make it right.
If you can reply here or email me directly at eddie@helloatlas.io, I'll look into your account personally and sort out whatever needs sorting.
You have my direct attention on this. I'd really appreciate the opportunity to turn this into the 5-star experience it should have been from the start.
Best Regards
Eddie
Dear Mishti Co.,
Thank you for taking the time to leave feedback. I'm genuinely concerned to see that your experience with us fell short of expectations.
I've sent you an email directly as I'd really like to understand what went wrong and learn how we can turn this into a 5-star experience for you.
Your satisfaction is incredibly important to us, and we're committed to making things right. Please check your inbox when you have a moment - I'm eager to hear more about your experience and work together on a solution.
- Founder of Atlas.
