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Atlas has been a game-changer for setting up my product bundle pages, but the real reason for 5 stars is their support team. I ran into a tricky cart drawer bug late at night and reached out expecting to wait until morning — Shahadat replied within minutes, took collaborator access, and fixed it while I was watching.
Not many apps offer this level of personal hands-on support. The bundle features themselves are powerful and flexible — multiple offer tiers, custom badges, image/text customization, and easy integration with my theme.
Highly recommend for any Shopify store building serious bundle pages. The app is solid; the support is exceptional.
Hi NutriNature™,
This one made our day.
Shahadat is one of those people who genuinely cares about every merchant he works with, and going hands-on with a cart drawer fix late at night is exactly the kind of support we want to be known for. We'll make sure he sees this personally.
We're really glad the bundle pages are working out for you too, and it's great hearing the support side matched up to the product side. If anything else comes up as you keep building your store, you know where to find us.
amazing app and great service from Normie
Hi VITORIO Parfum,
Thank you so much for this review! Normie is going to be thrilled when he sees it, and we'll make sure he does. Hearing that the app and the service both delivered for you is exactly what we hope for.
It also means a lot that you've been with Atlas for 5 months now. That kind of ongoing trust is something we don't take for granted, and we'll keep working to earn it.
If anything ever comes up as you keep growing your store, we're here.
thank you , you are wonderful Normia and very cooperative employee. She helped me solve an issue that I had been struggling with for more than two hours, and she resolved it quickly and professionally. Thank you for the excellent support.انا احب اخلاصك بعملك نورميا كنت صبورة ومتعاونه معي احب ان اتعامل معك دايما انتي مخلصة جدا جدا بعملك كم انا محظوظة بالتعامل معكي انتي من الاسباب التي تجعلني استمر بالتعامل مع تطبيق اطلس
Hi Veroname Store,
Thank you so much for taking the time to write this. Normia is one of those people who genuinely cares about every merchant she works with, and sticking with a tricky issue for over two hours until it was fully resolved is exactly the kind of patience we're proud of. We'll make sure she sees every word.
It also means a lot that you've trusted us through your first couple of weeks with Atlas. We'll keep working hard to earn that.
If anything else ever comes up, just reach out, we're here.
I was having a payment issue on my store, and NORMIE helped me fix it quickly. The support was fast, clear, and professional. Really happy with the service and support I received!
Hi Velaneo,
Thank you for sharing this! Normie will be glad to hear it, and we'll make sure the message gets to her. A payment issue is exactly the kind of thing you want handled fast and clearly, so it's great that's how it played out for you.
Being there when our merchants actually need us is something we take seriously at Atlas, and feedback like this tells us it's working.
If anything comes up as you keep building your store, you know where to find us.
Zaten atlasın müşteri desteğine bayılıyorum
Merhaba Velmora,
Çok teşekkür ederiz! Müşteri desteğimizi sevdiğinizi duymak hepimizi gururlandırdı. Merchant'larımızın yanında olmak Atlas'ta en önem verdiğimiz şeylerden biri, bu yüzden böyle bir geri bildirim bizim için çok değerli.
Yaklaşık iki aydır bizimle olduğunuz için de ayrıca teşekkürler. Bu güveni her gün yeniden kazanmak için çalışmaya devam edeceğiz.
Aklınıza bir şey takılırsa, ne zaman isterseniz bize ulaşın, buradayız.
Eddie was great in answering several questions we had in a matter of minutes. What likely would have taken several hours to figure out on our own, he clearly explained in a few minutes of chat. Thank you!
Hi Docs General Store,
Thank you for sharing this! Eddie will be glad to hear it, and we'll make sure he sees it. Turning something that could have taken hours into a few minutes of clear answers is exactly the bar we set for ourselves, so it's great he hit it for you.
You're just getting started with Atlas, and we're excited to keep being there as you build. If anything comes up along the way, you know where to find us.
Amit was very proffesional and took care of my issue in less than 15min solving it completely. Very much appreciated.
Hi Forma Dnia,
Thank you so much for taking the time to leave this review!
Amit is going to be thrilled when he sees this, and we'll make sure he does. Resolving an issue completely in under 15 minutes is exactly the bar we set for ourselves, and it's great to hear he hit it for you.
It also means a lot that you've been with Atlas for 9 months now. That kind of long-term trust is something we don't take for granted, and we'll keep working hard to earn it every single day.
If anything else ever comes up, just reach out, we're here.
LA ATENCIÓN AL CLIENTE ES EXCELENTE.
Hola CHILE EXPERIENCIA,
¡Muchísimas gracias por tomarte el tiempo de dejarnos esta reseña!
La atención al cliente es una de las cosas en las que más nos esforzamos en Atlas, así que leer tus palabras significa mucho para todo el equipo. Vamos a asegurarnos de que tu mensaje llegue a las personas que te ayudaron, se merecen ese reconocimiento.
Llevas ya 4 meses con nosotros, y queremos seguir estando a la altura cada vez que nos necesites. Si en algún momento surge algo, no dudes en escribirnos, aquí estamos.
¡Mucho éxito con tu tienda!
I had some issues with the app and Shahadat from the support team help solved the issue swiftly and delivered an amazing support service!
Hi Zoryn,
Thank you for the kind words, and especially for calling out Shahadat by name!
He puts a lot into making sure issues get resolved quickly and properly, and hearing that it landed that way for you is the best kind of feedback we can get. We'll make sure he sees this personally.
When something goes wrong with the app, the last thing any merchant wants is to be left waiting, so swift and thorough support is something we really try to get right every single time. Reviews like yours tell us we're on the right track.
If anything else ever comes up, just reach out, we've got you.
buen servicio de atención
