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After purchasing a store from this app with $29. A few hours later shopify terminated my store. I'm 99% sure this is because of this app. Although I contacted the support I haven't gottenn a reply.
Hi there, we’re sorry for the inconvenience! If your store was terminated, it could have been for a number of reasons. Please reach out to us at contact@dropshipt.io and we can help but there are other factors like selling goods that Shopify does not allow and other things that can lead Shopify to terminating your store.
why doesn't it add to my product page in Shopify after sync of products.
Hi there, we’re sorry for the inconvenience! If you're still experiencing issues, don’t hesitate to reach out to us at contact@dropshipt.io. We always offer free store credits if you're facing problems, allowing you to create another store with our app at no charge. We’ve made substantial updates to the UI and themes recently, so those issues should be resolved. If not, we’ll address them promptly!
this is the error that appears when i try to generate the store when i add the Aliexpress link,,
(Please, enter the valid url, only alliexpress.us and amazon.com urls are supported for now)
the App doesn't work and despite contacting support i never had a reply, shame
Hi there,
Sorry for the trouble with the error message! Right now, our tool only supports links within the USA. We’re excited to let you know that we’re working on expanding this to include more regions soon.
We realize the error message could be clearer, and we’re on it—making sure it’s more noticeable until we’ve got global coverage sorted out.
Also, about your email not getting a response—that’s unusual for us. It might have been a slip-up on our end, and we’re looking into it to make sure it doesn’t happen again.
Thanks for your patience and understanding.
Warm regards,
Dropshipt Support Team
Schlecht geht gar nicht bin enttäuscht
Hey! Sorry to hear about the trouble you’re having. If the issue persists, feel free to contact us at contact@dropshipt.io. We offer free store credits if you're encountering difficulties, so you can build another store on us. We’ve also made significant improvements to our UI and themes, so hopefully, those problems are already fixed. If not, we'll get right on it!