Reviews (428)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for quickly setting up stores and product pages, ideal for small businesses and new store owners. It offers AI-generated photos and descriptions for easy customization without coding. The bundler feature is valued for boosting sales through bundles and upsells. The app is praised for its speed and responsive customer support, enhancing user experience by effectively resolving issues.
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best AI apps to create a store, I had to work for weeks to create a store but now I can create one in minutes
Same as others reported: Canceled subscription, still got charged.
However, developers reached out after my negative review and were able to issue a refund, which is the right thing to do but still a step too many in what should've been a straightforward unsubscription, so I am fixing my review to 4 stars.
They blame Shopify, so I hope they can work with Shopify to improve this undesirable setup for everyone.
Hey Galtastic,
I’m really sorry for the frustration this has caused. I’m Eddie, Head of Support at Atlas, and I take situations like this very seriously.
I completely understand why this felt upsetting, especially if you canceled and were still seeing a charge pending in Shopify. That is not the experience we want anyone to have with Atlas.
I do want to clarify one important part, because we understand this part of the billing process may not have been as clear as it should have been.
Once an app invoice has already been generated through Shopify, we are not able to void or reverse that pending invoice from our side. What we can do, depending on the billing status, is either refund the charge once it goes through or issue app credits to offset the Atlas charge on your Shopify bill.
That said, I would really appreciate the chance to personally look into this for you and help however I can. Please feel free to contact me directly at eddie@helloatlas.io, or reach out to us at support@helloatlas.io. I’ll personally review your case and stay on it with you until it is fully addressed.
I’d genuinely appreciate the opportunity to turn this experience around for you.
Eddie
Head of Support
Atlas
So, Atlas Ai did my over and looks very professor I am wait for the finish product but looks good
SÚPER RECOMENDADO Y COMPLETO, ENTIENDE LOS PRODUCTOS A LA PERFECCIÓN, Y LOS ESTRUCTURA MUY PROFESIONALMENTE.
Hola LEMO PET,
Leí tu reseña y quise escribirte personalmente. Mi nombre es Eddie y soy el Head of Support en Atlas.
De verdad te agradezco mucho por tus palabras. Saber que sentiste que Atlas entendió bien tus productos y los estructuró de forma profesional significa muchísimo para nosotros, porque justamente esa es la experiencia que queremos dar.
Dicho eso, una reseña de 4 estrellas no es donde queremos quedarnos. Queremos que cada usuario de Atlas tenga una experiencia de 5 estrellas, y me encantaría tener la oportunidad de lograrlo contigo.
Si hubo algo que faltó, algo que no se sintió del todo bien, o cualquier detalle que podamos mejorar, por favor escríbenos a support@helloatlas.io
Me encantaría poder ayudarte personalmente.
Saludos,
Eddie
Ganz ehrlich – ich kann die App empfehlen. Man kann damit in kurzer Zeit einen hochwertigen Shop erstellen, der direkt einen sehr guten ersten Eindruck macht.
Besonderer Pluspunkt: Der Support reagiert schnell und hilft, wo er kann.
Der einzige Grund, warum ich keine fünf Sterne vergebe, ist, dass es noch ein paar kleine Baustellen gibt. Grundfunktionen wie eine bewegliche Announcement Bar oder automatisches Videoabspielen fehlen derzeit, aber ich bin sicher, dass diese mit zukünftigen Updates ergänzt werden.
Kurz gesagt: Eine klare Empfehlung!
Hallo Velora Essence!
Vielen Dank für Ihre hilfreiche Bewertung! Wir freuen uns sehr, dass Sie so schnell einen hochwertigen Shop erstellen konnten und dieser einen so guten ersten Eindruck macht. Das bedeutet unserem Team sehr viel.
Vielen Dank auch für das Lob an unser Support-Team! Wir geben unser Bestes, schnell zu antworten und Ihnen bestmöglich zu helfen. Es freut uns daher sehr, dass Ihnen dies aufgefallen ist.
Wir schätzen Ihr ehrliches Feedback zu den noch fehlenden Funktionen, wie der verschiebbaren Ankündigungsleiste und der automatischen Videowiedergabe. Sie haben völlig Recht, das sind wertvolle Ergänzungen, und die gute Nachricht ist: Sie stehen bereits auf unserer Entwicklungs-Roadmap. Wir arbeiten ständig an Verbesserungen, und solche Updates werden in Kürze verfügbar sein.
Nochmals vielen Dank für die Empfehlung, sie bedeutet uns wirklich viel. Wenn Sie weitere Ideen haben oder etwas benötigen, sind wir jederzeit für Sie da!
Det er veldig fint app å bruke mann sparer mye tid.
Tusen takk for tilbakemeldingen. Veldig hyggelig å høre at appen sparer deg tid, det er akkurat målet med Atlas.
its really good but i might end up finding another one cause i gotta pay so much like can yall lower it atleast to like 10-20 something cause this a bit much then i might not have a problem but most people that just now starting and stuff and need a site now a good one may not have a lot of money to keep up with this we still have to grind and work hard and reach our goals first man to where okay we making lots of money we really got money now but we aint their we just started give us some time ill say give us a 3 month free trial atleast dont have to change the price
After a rough start with slow loading and a store freeze, my store finally imported. If you have a large store, it might take time, but once it’s in, the layout is clean and modern. Support could be better, but the tool itself shows promise. Hoping for faster load speeds and better onboarding moving forward.
Good
Hey Vaultin,
Thank you for taking the time to leave a rating! We're so glad you're loving your Atlas experience. Always open to hearing how we can keep improving for you!
bad