Atlas: Tienda con IA

Hola P4 Vault,

Muchas gracias por tu reseña y por recomendar Atlas. Nos alegra saber que te ha gustado tanto la app como la rapidez de nuestro servicio de atención al cliente.

Agradecemos mucho tu apoyo y nos encanta tenerte en la comunidad de Atlas. Si alguna vez necesitas ayuda, aquí estaremos.

Hi there,

I'm really sorry to hear about this frustrating experience.

Just to clarify, all app charges are handled directly by Shopify. Because Shopify runs billing in two cycles, charges can sometimes still appear after an app is removed until the billing period closes—this isn't something we have control over on our end.

That said, your experience matters to us and we want to help make this right. Please reach out to us at support@helloatlas.io and we'll look into your specific case and guide you through getting this sorted.

We're here to help.

– Eddie, Head of Support

Hi NoviHaven,

Thank you so much for the amazing review and for taking the time to share such thoughtful feedback.

We are really glad to hear Atlas has been one of the easiest page builders you’ve used, and that you were able to build out your product page quickly without coding. It also means a lot to hear that the app felt straightforward and not overly complicated, because that is exactly the experience we want to create.

Thanks again for your support and for being part of the Atlas community. We are very happy to have you with us.