Atlas: tienda con IA

Hi there,

I’m Eddie, Head of Support at Atlas. I read your review and wanted to reach out personally.

Billing issues are something we take very seriously at Atlas, and we always do whatever it takes to resolve the situation properly. I checked your account and I’ve emailed you directly so we can review what happened and resolve this billing issue immediately.

I’m sorry for the frustration this caused. You have my full attention on this, and I’ll handle it personally.

Best Regards,
Eddie

Hola CHILE EXPERIENCIA,

¡Muchísimas gracias por tomarte el tiempo de dejarnos esta reseña!

La atención al cliente es una de las cosas en las que más nos esforzamos en Atlas, así que leer tus palabras significa mucho para todo el equipo. Vamos a asegurarnos de que tu mensaje llegue a las personas que te ayudaron, se merecen ese reconocimiento.

Llevas ya 4 meses con nosotros, y queremos seguir estando a la altura cada vez que nos necesites. Si en algún momento surge algo, no dudes en escribirnos, aquí estamos.

¡Mucho éxito con tu tienda!

Hi NutriNature™,

This one made our day.

Shahadat is one of those people who genuinely cares about every merchant he works with, and going hands-on with a cart drawer fix late at night is exactly the kind of support we want to be known for. We'll make sure he sees this personally.

We're really glad the bundle pages are working out for you too, and it's great hearing the support side matched up to the product side. If anything else comes up as you keep building your store, you know where to find us.