Atlas: AI Store Builder

Stort tack för din 5 stjärnors recension. Riktigt kul att höra att Atlas hjälpte dig få en mer professionell butik snabbt, och att det kändes som ett bra val. Vi uppskattar verkligen att du tog dig tid att skriva det.

Hi ErgoZen,

Thank you for taking the time to leave such a thoughtful review.
We’re really glad our team has been able to make the setup process feel smooth, and that the theme builder features have been working well for you.
We truly appreciate the recommendation, and we’re here anytime you need a hand.

Hi AetherMist,

Thank you for taking the time to leave a review. I’m truly sorry for the confusion here. I understand how upsetting it is to see an invoice after you believed everything was canceled.

To clarify, all Atlas billing is handled through Shopify’s app billing system, which means invoices and charge timing are controlled by Shopify’s billing cycle. As a third-party developer, we are not able to void or remove Shopify charges directly on our end.

That said, there are a couple ways we can take care of this for you, and I will personally make sure it’s handled properly from start to finish. My goal is simple, that you feel fully taken care of and that you do not end up paying out of pocket for something you did not expect.

I’ve emailed you so I can confirm the invoice details and get this fully resolved for you.

Eddie
Head of Support, Atlas