I hope DropWow pays close attention to what I got to say. For the most part, this is a good service. However, they have a lot of things to fix.
Number 1, if customer decides to order a large bulk order on one of their products, they will charge you $2 epacket for each item. So if a customer orders 50 of something, they will charge $100 for shipping.
Number 2, I have noticed a lot of their products have empty product descriptions, this is a huge burden as we have to take the extra time to find the product and add a description.
Number 3, when a product is added to shopify store, they should also change the product vendor to say DropWow. I use various applications to my store. So, it would be easier for me to know where each product comes from.
Number 4 , there were a few times after someone placed an order on my website, when checking DropWow, it would show error for processing.
Due to this, I had to cancel with them and fulfill the order myself.
Number 5, their support will not respond right away when messaging them.
Number 6, on one of their products, it took over 5 days to process , instead of the promised 72 hours.
Please fix these things!