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Dsers is a very reliable company. I’m truly impressed by the excellent quality of their personalized service—available 24/7 with very friendly staff who always strive to find the best solution for you, acting as experienced guides. You learn a lot about e-commerce platforms like Alibaba, Shopify, and AliExpress, and I’m very happy to have Dsers’ support.
Luna from DSers customer support was incredibly helpful. I was stuck with an order that kept showing an error, and she patiently walked me through each step until we were able to submit the order successfully. She explained everything clearly, double-checked the details with me, and made sure I understood how to avoid the same issue in the future. Thanks to Luna, what started as a frustrating problem turned into a smooth and positive experience.
The app requires some study to fully understand all its functions and isn't always very clear about errors/glitches, but it makes up for it with its support, which is fast and helpful.
Using the live help through messenger was extremely easy and useful as a seller and the communication was efficient, friendly and perfect
The person Im dealing with has been helpful getting the issue resolved , trying there best. they have been friendly and deserves a raise from all of the hard work they have been doing.
David resolved the password issues I had with DSers quickly. I received a wonderful customer service from your rep. I am indeed very grateful.
I had a fantastic experience getting support from Luna! Running a drop shipping store comes with its technical hurdles, but Luna was incredibly knowledgeable and walked me through the entire solution step-by-step. She was patient, understood exactly what I needed, and helped me get everything sorted in no time. This 24/7 support is a massive reason why DSers is the best drop shipping tool out there, and reps like Luna truly make the experience top-tier. Highly recommend! I will always wish I work with Luna!
the Lacey was so helpful doing imaging customer support, thanks Lacey appreciated
Helpful support team! Esfania was able to reset the password nice and quickly.
Customer Service through Messenger was great! I had a small issue with an account that I wanted removed and was running into problems but once I got in touch with DSers through messenger, I was able to get it resolved in no time. Responses were prompt and kind, assistance was quick, and my issue was resolved in no-time. Good to know that customer service is reliable in case I need help later on.